Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
Agent took time to really listen to my concerns and gather the information to help us make the right decision to address my issue.
By customer
Response from IDShield· Jul 24, 2024
Thanks for the review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
Respect and patience
By Cheryl M.
Response from IDShield· Jul 22, 2024
Cheryl, thanks for the five-star review. We want you to know that we value your membership. Thanks for choosing IDShield.
Having reliable and constant communication is critical today. And that's what I find with ID Shield.
By Richard N.
Response from IDShield· Jul 19, 2024
Richard, thanks for the glowing review. We couldn't agree with you more. Thanks for choosing IDShield.
The representative that worked with me was knowledgeable, understanding, and helpful.
By customer
Response from IDShield· Jul 19, 2024
Thanks for the review. We are happy our team is providing you with excellent service. Thanks for choosing IDShield.
Jamie at IDl Shield listened to my concern and asked relevant questions. She then summarized my situation. I was heard. I was then given clear instructions. Jamie was patient as I typed up my notes and read back to her the steps I needed to take to protect my identity. Having the information and being empowered to take action helped me work through the situation effectively.
By Jane
Response from IDShield· Jul 19, 2024
Jane, thanks for the glowing review. We are thrilled that our team is providing you with excellent service. Thank you for being a valued member.
Professional service!
By customer
Response from IDShield· Jul 19, 2024
Thanks for the five-star review. We couldn't agree with you more. Thanks for being a valued member of IDShield.
Timely and professional
By Service was T.
Response from IDShield· Jul 19, 2024
Thanks for the review. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for sharing.
The concern I had was handled promptly & professionally!
By Sharla Lee S.
Response from IDShield· Jul 16, 2024
Sharla, thanks for the five-star review. We are happy our team is providing you with excellent service. Thanks for choosing IDShield. We want you to know that we value your membership.
