Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
Helped guide us to better protect ourselves - thank you for your time and assistance.
By Mary H.
Response from IDShield· Oct 4, 2024
Mary, thanks for the review. IDShield proactively defends your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for being a valued member.
An important alert. Called customer service and she explained they were monitoring situation and I did not have to be concerned at that time. Thank you!
By Dennis M.
Response from IDShield· Oct 4, 2024
Dennis, thanks for the review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
They listen and handed me off to someone with access to solve my inquiry.
By Jeff
Response from IDShield· Oct 3, 2024
Jeff, thanks for the five-star review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
I was in extremis situation and was given professional help to rectify my situation.
By customer
Response from IDShield· Oct 3, 2024
Thanks for the five-star review. We are happy our team provided you the support you needed during a difficult situation. Thanks for choosing IDShield.
All good. Rep nice and helpful
By Denise D.
Response from IDShield· Sep 27, 2024
Denise, thank you for the positive feedback. When you need help, IDShield is here. Thank you for being a valued member.
The person was very helpful
By customer
Response from IDShield· Sep 27, 2024
Thanks for the five-star review. We believe everyone has a right to live life online without worry. Thanks for being a valued member.
id shield has always been there to help watch over my important stuff and have been helpful when i need them, thank you.
By PAM
Response from IDShield· Sep 27, 2024
Pam, thanks for the glowing review. Your privacy is your business. Protecting it is ours. Thanks for being a valued member.
You contacted me after I called my credit card company to say there were some fraudulent charges on my account. I thought at first it was the protection on my checking account, and then I saw that IDShield is part of Legal Shield, so I understood why you were calling. Your service was very helpful.
By customer
Response from IDShield· Sep 26, 2024
Thank you for the positive feedback. When you need help, IDShield is here. Thank you for being a valued member.
