Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
The representative listened to my complete issue. Understood my points, listened to the steps I had taken and gave a great opinion and further actions I could pursue.
By Mark
Response from IDShield· May 16, 2025
Mark, thanks for the glowing review. We are thrilled that our team is providing you with excellent service. Thank you for being a valued member and opting for peace of mind with our service.
I appreciate the heads up and the way I was contacted quickly after receiving some email information from IDShield. Impressive monitoring.
By PAUL T.
Response from IDShield· May 16, 2025
Paul, thanks for the kind words. We're thrilled to hear you found our service so helpful and easy to use. Please feel free to reach out if you need further assistance. We appreciate you choosing us.
Very knowledgeable and helpful.
By Brandon S.
Response from IDShield· May 8, 2025
Brandon, thanks for the kind words. We are thrilled you found our team knowledgeable and helpful. Thanks for choosing us.
Answered all my questions. Knew how to help. Completed account updates etc. as soon as hung up with me.
By Lynn U.
Response from IDShield· Apr 25, 2025
Lynn, thanks for the five-star review. We proudly help our members protect what matters most with the best identity theft protection available. Thanks for choosing us.
Ever since they try to take my identity back in 2020.all I had to do was call you guys and it got resolved quickly and professionally thank you again for your service
By Jose P.
Response from IDShield· Apr 25, 2025
Jose, thank you for the five-star review. We are thrilled that our team provides you with quick and excellent service. Thanks for choosing IDShield.
Answered my questions
By customers W.
Response from IDShield· Apr 25, 2025
Thanks for the five-star review. We strive to make the process as straightforward and easy to understand as possible, and it's wonderful to know we were able to achieve that for you. Thanks for choosing us.
I was very impressed with the friendly service l received when l called recently and the way my questions were answered and the feeling of safety and service.
By customer Glenda F.
Response from IDShield· Apr 18, 2025
Glenda, thanks for the review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Quick friendly response
By cpenny
Response from IDShield· Apr 14, 2025
Thanks for the five-star review. We are thrilled our team is providing you with quick and excellent service. Thanks for choosing IDShield.
