Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
I am always able to get to talk to a person when I call and they are extremely helpful in explaining the facts. I would highly recommend them.
By Susan K.
Response from IDShield· Sep 5, 2025
Susan, your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help.
They are throug help ful great Knowledge
By samudrala
Response from IDShield· Sep 4, 2025
Samudrala, thanks for the positive review. We are glad that our team was helpful and thorough when assisting you. We're here to support you whenever you need us.
Gave me the info I wanted.
By customer
Response from IDShield· Sep 4, 2025
Thanks for the positive review. We’re thrilled that our service has been helpful and effective for your security. Thanks for choosing us.
The company is doing great at explaining what is going on with possible fraud, like someone using your information and applying for credit or was it because I had applied for credit.
By Loretta
Response from IDShield· Sep 2, 2025
Loretta, thanks for the kind words. We are thrilled that our team is providing you with excellent service. We're here to support you whenever you need us.
I called ID Shield with a question and the agent was polite, professional, and knowledgable and gave me complete and informative answers to. my questions.
By Greg
Response from IDShield· Aug 28, 2025
Greg, thanks for the positive feedback. We’re happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback
I had a question about my coverage with ID Shield concerning a possible breach with a retirement account of mine. I was assured by your agent that I was covered. Your agent recommended I get Fraud Alert on my credit monitoring services which he helped me to set them up. I was not on the phone a long time and had peace of mind that I was covered through ID Shield
By customer
Response from IDShield· Aug 25, 2025
Thank you for the five-star feedback. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
Person I spoke with was very helpful
By customer
Response from IDShield· Aug 22, 2025
Thanks for the positive feedback. We’re happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
I was very pleased with the professionalism and courtesy provided by the representative. My questions were answered, she was patient and listening to my questions and thorough and answering them.
By Maine H.
Response from IDShield· Aug 22, 2025
Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
