Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
You provide Excellent Support and Very Important Information that’s occurring in my financial world!!!
By JustAnswer C.
Response from IDShield· Dec 12, 2025
Thanks for the kind words. We are thrilled that our team provided you with the support you needed, which was effective for your security. Thank you for being a valued member.
The person was patient with me and answered my questions even shared some other benefits that could be helpful.
By Gwen
Response from IDShield· Dec 3, 2025
Gwen, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Every time I call with questions or concerns, I receive useful advice. It is good to have this resource when I encounter trouble in adverse circumstances.
By Wolf S.
Response from IDShield· Dec 3, 2025
Wolf, thanks for the kind words. We are thrilled to be of service. We are here if you have further questions or concerns. Please don't hesitate to reach out. Thanks for being a valued member.
was aware of the inquiry
By customer
Response from IDShield· Dec 3, 2025
Thanks for sharing your experience with us. We’re thrilled to hear that our service has been helpful and effective for your security.
Alerted me of someone opening an account in my name.
By Stacey F.
Response from IDShield· Dec 1, 2025
Stacey, thanks for the five-star review. We are thrilled that you are utilizing your membership. If you need assistance again, we’re here to help.
My call was answered promptly, and the representative was extremely helpful. She placed a call to Walmart to determine whether the call I received was legitimate. The representative was understanding and reassuring.
By Linda
Response from IDShield· Dec 1, 2025
Linda, thanks for the kind words. We are thrilled that you have had good experiences with the members of our team. Thanks for choosing IDShield.
Great customer care!
By Christine
Response from IDShield· Nov 17, 2025
Christine, thanks for the five-star review. We are thrilled that you are enjoying your membership. If you need assistance again, we’re here to help.
My questions were answered & l understood the person who spoke with me...
By customers. Ms. P. E. W.
Response from IDShield· Nov 14, 2025
Ms. Womble, thanks for the positive review. We are happy our team is providing you with excellent customer service. Thanks for being a valued member.
