Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 573 reviews with 5 stars · Clear filters
The representative was very professional and concerned about my issue. She gave very good advice.
By Darrell J.
Response from IDShield· Jan 23, 2026
Darrell, thanks for the kind words. We’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback.
The person who took care of me was extremely helpful. He was very understanding.
By DoraBerry
Response from IDShield· Jan 12, 2026
Thank you for the five-star review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thank you for being a valued member.
Very helpful and informative
By customer
Response from IDShield· Dec 30, 2025
Thanks for the kind words. We’re so happy to hear you were satisfied with our team's services, and we appreciate you taking the time to share your feedback.
Tim provided excellent customer service in providing me with the information I needed to continue with the ultimate protection of my ID Shield plan. The ultimate professionalism. I’ve been a member for over 18 years and will continue to maintain this needed protection in today’s world of rampant fraudulent activity. ID Shield provides that protection. I highly recommend.
By D. E.
Response from IDShield· Dec 29, 2025
Thanks for the glowing review. It's wonderful to know that our team was able to provide you with the assistance you needed. Thank you for being a valued member for over 18 years!
Piece of mind
By customer
Response from IDShield· Dec 29, 2025
Having resources available if future issues arise can certainly be comforting. Thank you for being a valued member and choosing our service for peace of mind.
Good positivecall
By customer
Response from IDShield· Dec 12, 2025
Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help.
The professional manner in which it was facilitated
By SYLVIA M.
Response from IDShield· Dec 12, 2025
Sylvia, thanks for the review. We are happy to hear that our team provided you with assistance in a professional manner. Thanks for being a valued member.
The investigator gave me helpful tips to freeze my credit line so that no one can open an account under my name. Was valuable information.
By James
Response from IDShield· Dec 12, 2025
James, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
