Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35 reviews
IDSealSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Identity theft and cybercrime are increasing at an alarming rate, putting your personal, financial, and online information at risk. At IDSeal, we provide comprehensive identity theft protection and device security designed to safeguard what matters most.Our advanced solutions include:• IDSeal Pro-Tec® for real-time protection on your phone and computer.• Dark Web Monitoring to alert you if your data appears in risky places.• Financial & Credit Monitoring to detect suspicious activity early.• Identity Restoration backed by up to $3 million in identity theft insurance.• Home Title Monitoring to protect your property from title fraud.• Personal Data Removal to find, remove, and monitor exposed personal information online—reducing spam, robocalls, and identity theft risks.Unlike many providers, IDSeal offers full-spectrum protection with unmatched service and affordable pricing. Whether you’re concerned about identity theft, home title fraud, or online privacy, we have you covered.Take control of your security today. Visit IDSeal.com or call 888-325-5865 to get started.
IDSeal (idseal.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 4 reviews with 1 star · Clear filters
The rep was having difficulty understanding my issue. Once he did, the suggested problem and its solution he offered did NOT resolve the Pro Tec matter, which has persisted since nearly immediately after first enrolling with the service.
By E. G.
I can't give minus stars or I would. These morons updated their website and migrated all the customer accounts over to the new website, but never told anyone, and didn't migrate any data with it, other than the email and password, which was no longer any good at the new website. So now, instead of just migrating customer info over with the transition to the new website, oh no, what would be the fun in that? Let's not tell anyone that none of their info is on the new website, and that we're no longer monitoring any of their accounts until they go back and go through the whole process again of entering all the bank account numbers, credit card numbers, and everything else. But wait, we will still keep billing them, even though we are effectively no longer providing any protection until they happen to log on to the website and discover it for themselves. Isnt' that slick? We can get paid for not doing what we told them we would be doing for them and have billed and collected for. Where can I sign up for that?
By Kevin L.
Watch out for this company. Their service was pretty much worthless to me and if you’re not paying attention, they will hit your card like they did mine for $289 then when you called to cancel they will not give you your money back. Complete crooks.
By Gary P.
If I could give zero stars I would. I notified them they weren’t to charge my card in the new year. Never received a renewal. They charged it 3 times. I called them, they said they automatically renew. I explained I had told them not to.Asked for a supervisor. They said he would call me back( rule of security is customer calls , not them, what kind of security is this!) I called back, phone never gets picked up on their end. I opened a chat. As soon as I explained that I hadn’t authorized, savanna left the chat. Dumped me. I called my credit card company. Run people run.Totally unprofessional.As you can see from their reply, they disregard what the customer has to say. Once again, they do not have authorization to charge my card, for me or any other person. Another breach of security, they are calling us out by first names when clearly for security reasons we use only initials. Clearly this is a fly by night business.
By S And L.
Response from IDSeal· Mar 11, 2023
Hi Stephen and Linda, Thank you for your feedback. All our valued customers receive a standard 15-day advance renewal notice. Prior to your renewals, none of our Customer Care representatives received a call or email informing us that you didn’t wish to continue each of your memberships, so they auto-renewed as scheduled. 40 days after your memberships renewed, you contacted a Customer Care specialist to request a refund which is outside of the refund grace-period. As requested, a supervisor called and left you a voicemail. It is important however, to call back during business hours to speak with our Customer Care department. We are happy for you to utilize our chat feature as well, but per our policy we must verify each account holder. At that point in the chat you stopped responding, so after 34 minutes of no response Savannah exited the chat. We greatly value our customers and do all we can to assist whenever possible. Please feel free to contact our Customer Care department again if you have any other questions. Kind regards, The IDSeal Team
