Good customer service
Good customer service
By Ashley H.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
422 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ID Made Better® Think about this: products don't get out the door without the proper tag. Supply chains grind to a halt. Revenue is lost. There's no tracking or traceability. It's more than putting a label on a surface. It's knowing the conditions the label will be going through. It's knowing how RFID can deliver greater reliability and efficiency as hospitals or schools manage resources. It's giving customers the flexibility, ease of use, and technical solutions they need to meet ID demands not only today but into the future.It's what Metalcraft delivers every day: ID Made Better. Capabilities - Here are just a few or our capabilities. For even more, go to our website www.idplate.com.Qualification Process - Metalcraft's DART Qualification is the project discovery process we use at Metalcraft to ensure the right tag for the right application.Match Technology to the Application -We are Technology Agnostic! Serial numbers, barcode or RFID - whatever your application requires - Metalcraft has you covered!Data Management and Security - Numbers are our business and have been since 1950. Our Serialization Engine tracks serial number history for customers and prevents duplication within the job, part of even customer level overall.RFID Programming - From simple, matching the barcode printed on the tag to the RFID information programmed to the tag, to complex, delivering customer defined proprietary programming, no other company has the RFID programming capabilities Metalcraft does - guaranteed.Converting Capabilities - With our converting methods, we can design, construct and cut almost any label to fit your application need. Our RFID converting equipment can run millions of tags just as efficiently as running a single prototype order. In other words, no order is too big or too small.Materials and Adhesives - Made with long-lasting materials including rigid or flexible aluminum, rugged stainless steel, and a wide range of polymer materials including polyester, polycarbonat
Metalcraft, Inc. (idplate.com) has 422 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
422 approved reviews, newest moderated first
Good customer service
By Ashley H.
Cory and Heather are always helpful, committed to accuracy, and provide quality custom products.
By atlasRFIDstore SBE T.
Very supportive in meeting documentational requirements.
By Akil K.
Great customer service.
By Billie D.
First things first, customer service was the best. My sales rep was so fantastic. Not only was she very pleasant to work with, but didn't waste anytime getting her job done. The product is great quality and very affordable. Overall the company is top notch.
By Kristy O.
Everyone I worked with was quick to respond when I had questions and product was exactly what I needed.
By Jenifer A.
The team at metal craft was great to work with. They added some practical suggestions that made sense and helped in the purchasing process. The quality of the tags are very good.And i'm pleased with my purchase.
By Michael P.
I got the proposal and the delivery very soon
By Felipe R.