The wigs are appealing
The wigs are appealing! However, if it’s not too my satisfaction, I will be returning it. Also, for some odd reason it would not let me create an account.
By Bigmama
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are IDefinewig, a customer-focused brand dedicated to delivering high-quality, affordable human hair wigs worldwide. We specialize in 100% unprocessed virgin human hair products designed to provide a natural look, realistic hairline, and long-lasting durability.As a direct-to-consumer company, we operate our own factories and supply chain, allowing us to offer premium wigs at competitive prices without compromising quality. Our products are versatile—customers can style, dye, or customize them freely to match their personal preferences and occasions.We are committed to authenticity and transparency: all product images and reviews reflect real customer experiences. With a strong focus on service, we provide hassle-free returns, responsive support, and reliable global shipping.At IDefinewig, our mission is simple: to empower every customer with beautiful, natural-looking wigs that enhance confidence while delivering exceptional value and a seamless shopping experience.
Idefinewig (idefinewig.com) has 626 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
626 approved reviews, newest moderated first
The wigs are appealing! However, if it’s not too my satisfaction, I will be returning it. Also, for some odd reason it would not let me create an account.
By Bigmama
Every hairpiece that I’ve bought from I define has been the best yet, the only issue I have is waiting on it to arrive, more than 2 weeks almost a month to get here, i’ve put in two orders and I’m waiting to receive them
By awhopehotmail.com
I found the wig I wanted, was able to get the additional 10% off and the order and the total time including making a selection was like 10 minutes.
By Ednas G.
My weekend came very fast and it was beautiful when I took it out of the box very soft very manageable. Once I washed it and let it dry naturally put some conditioner on it. It’s very very nice work very satisfied.
By Sherriann
I am a long time idefine wig customer with no issues. My most recent purchase however has knocked all good reviews out the window! The smell of this most recent wig is atrocious!! I could smell it before I got it fully out of the bag. I have washed and soaked this wig over 3 days and while it’s better, it still stinks and I’m done.
By Denise A.
This seems to be the first wig that actually looks like my original hair style before losing my hair. I’m excited to hopefully FINALLY have found the perfect wig. I will definitely post once I receive it!!!
By Lissa
Ease of online purchasing
By Bernadette W.
Easy shopping, excellent product selection and easy checkout.
By Brenda E.