Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
216 reviews
idealuniform.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ideal Uniforms offers a huge range of school and medical uniforms for sale, including uniforms for both boys and girls, and all ages and grade levels. You’ll quickly find even difficult sizes, including boys husky sizes and plus-sizes for girls, as well as options for all seasons, climates and types of school uniforms.
idealuniform.com (idealuniform.com) has 216 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
216 approved reviews, newest moderated first
Placed an order online for my son's uniform .. it took over 3 weeks to process then another 2 weeks to receive after being shipped .. when I called to inquire about my order - customer service representative was rude and unaccommodating .. horrible disposition ..
By Wenzlo L.
I want to the store far b4 school resumed so as to have the uniform early. Rubbish, the person who took my order did everything wrong, gave me wrong sizes and returned the order immediately since June. Until now September, I have not received my son's uniform. I called for a refund a day b4 this review. The idiot that picked up my call was telling me I have waste my time and drive again all the way to their store b4 I can get my refund. My son is having troubles in school for not wearing his uniform. This is an old business and has lost every sense of managing what they do. They need to close up and give room to new people who have fresh memory of handling businesses well.
By OLUFEMI O.
I never received my order. It’s been almost a month. My son now has no uniforms and is getting in trouble at school.
By Eneaqua L.
Response from idealuniform.com· Apr 24, 2023
Hello Enequa, I apologize for the inconvenience here. One of our team members is checking on your order and will reach out to you shortly.
Terrible Tracking package service
By Nicholas F.
Waited over 2 months for uniforms. Was called and told they were ready to only spend an hour being told at the store I was wrong, my uniforms were not ready. Over all a horrible experience and customer service on the phone was bad as well. Showing up at the store is not much better.
By Jonathan B.
Have not received order.
By Lexi K.
Somehow my old address that isn’t even saved in my account is the one my order was going to be shipped to. So I had to cancel the order. I called several times over 24 hours to cancel it because “the order takes time to get to them after being placed”. Now supposedly it’s been cancelled but it’s been a week and I still haven’t received my refund, so I sent an email asking to verify it has in fact been cancelled and still no response several days later. And the lady on the phone was always rude.
By Janae
I’ve been waiting several weeks for my uniforms. I still haven’t received a tracking number either.
By Kaliyah M.
