Great boots, a shame about the returns.
I brought 2 pair of IDA boots for my daughters as we loved the idea of these boots as they are specifically designed for females. Unfortunately they did not fit so I had to return them, it took nearly a week to get a reply and return postage, the boots were posted back on the 23rd August and I still haven't received a refund which means I'm out of pocket by £270 which I probably won't get back. A real shame as I like what they are trying to do here.
By Adam B.
Response from IDA· Oct 24, 2024
I’m really sorry for the delay and the frustration it’s caused. We’ve received your return and the refund has been processed. Thanks for your patience, and we truly appreciate your support!