Exclusive collection of illustrations
Excellent service for searching branding illustrations and icon packs
By Павел О.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
74 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Icons8 puts professional creative assets and smart tools at your fingertips: ready-to-use icons, illustrations, photos, and royalty-free music; AI-powered upscaling and background removal; Lunacy, a design app for UI, prototyping, and team collaboration; and Mega Creator for quick visual content. With flexible pricing, clear licensing, and responsive support, it fits smoothly into any creative workflow.
Icons8 (icons8.com) has 74 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
74 approved reviews, newest moderated first
Excellent service for searching branding illustrations and icon packs
By Павел О.
Perfect and Professional Platform
By hamedoo K.
Requested a refund, think I'd put a 3 month pause on and forgot - so when the autorenew happened I was obviously frustrated although it was my fault. No issue refund processed in minutes!
By Barry H.
We have been using Icons8 for a year now and WOW, what a service they have. Truly professional and amazing. I love everything they do! Yooo, Huge credit goes to Mark for his continues support.
By Innoveev P.
La pire des expérience, une machine a débité, la plateforme rame, le plugin ne marche pas sur figma, problème d'authentification, et par dessus tout, une fois souscris l'abonnement, j'ai eu le malheur d'ouvrir un fichier sur un autre anglet, j'ai été débité encore une fois ! à fuir absolument !!!
By octo
Response from Icons8· Apr 25, 2024
Bonjour, l'équipe d'assistance a effectué un remboursement pour l'achat de l'erreur juste après que vous nous ayez contactés le 6 avril. Veuillez envisager de modifier votre évaluation.
The smart upscaler provides one of the best image sharpening tools I've ever tried(and I tried a lot of them). The support line is also very quick and helpful, and they helped me resolve a situation with one of the plans, which are also quite flexible.
By Paulo M.
I’ve been using Icons8 for many years and they are fantastic. The service has just gotten better over time. They have a wide variety of icon options and have great tools as well for tasks like changing colors or combining icons.
By John
Login problem because Icons8 doesn't allow Scandinavian characters and didn't notify me either (instead it showed incorrect error texts) But the support helped me quickly and I came up with the solution to exclude non-english characters.
By Peter