Fast shipping
Fast shipping
By Rusty
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
415 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
iconhookah.com (iconhookah.com) has 415 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
415 approved reviews, newest moderated first
Fast shipping
By Rusty
Thank you very much super delivery
By Ramzi S.
Quick delivery, tastes great
By Halah
The shipment arrived late more than 3 weeks I was waiting for the shipment I sent a message full of messages to the service a lot of time until they contacted me
By liel S.
Response from iconhookah.com· Apr 11, 2021
Hello Liel. I apologize for the inconvenience. Just wanted to remind you that your order has arrived in 11 business days, which is only 1 business day late. Also, our shipping policy clearly mentions possible delays to up to 30 business days for the USPS Priority mail packages due to COVID-19. (And you agreed to our policy during check out). Also, your email was replied in a timely manner on the next business day after it was received. Have a great day, we hope you enjoy the products! Best regards, Icon Hookah Team
I always buy my tobacco from Icon Hookah because of their really great customer service plus fast shipping to Canada. Sometimes people experience shipping delays which I totally understand because of the pandemic but most times, I get my shipping even before the time expected.
By Amir
Placed a order & entered wrong apt. # They maintained contact with me & reshipped order out after postal service returned it.
By Anthony M.
Good company, everything was perfect and on time.
By NDA
Got my stuff, extremely happy !! Excellent Service 😍
By Suleman S.