Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
iCliniqSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
Trust iCliniq with your concerns. Fast response, simple answer in a form for you to understand.
By Ranshayrah
Response from iCliniq· Jun 25, 2021
Thank you for the wonderful review and for taking the time to share your experience with us.
Horrible! I paid the amount and for that I could continue the chat for 50 hours. First of all, in a situation we all are in, it’s difficult to go to a doctor and whatever happens is scary so we are more panicked. I shared my report to a doctor after which she tells me what it meant. Okay! After this I ask her some questions about the same report just to be sure and then she tells me another thing which contradicts what she said earlier. I still kept my calm and thought I’d reframe it. Now she’s confused as to what she has to tell so she ends up being rude, unreasonable and irrelevant. A total waste of time and money!
By Apeksha D.
Response from iCliniq· Apr 30, 2020
Hi, We are sorry you feel this way. We will forward your concerns to the moderation team. They will get back to you soon.
They are cheaters!!! I paid for consultation and the doctor asked me a stupid question and to reply again I have to pay!!!! This is new method of fraud!
By Bahar T.
Response from iCliniq· Apr 10, 2020
Hi, We are sorry that you are not satisfied. Please contact our support team by emailing them to [email protected]. They will help you resolve the issue at once.
I requested a letter for my CV condition....but never recieved
By Customer
Response from iCliniq· Apr 9, 2020
Hi, We are a global medical second opinion platform. As informed to provide such a document the doctor will have to examine you physically.
I availed the query service that cost about Rs 250. At least my experience has not been good. I submitted my annual medical test reports and asked for a review, all I got was response that was mentioned in the report. The reports can be read by anyone as the reference values are given. What i was looking for was if any medication required, for ex. I have cholesterol and wanted medication if required. The response I got was you have cholesterol. That i know from the report. Update : Yes, the fee was refunded and I consulted another doctor. My concerns are now addressed
By Geo A.
Response from iCliniq· Mar 14, 2020
Hi, We understand that you were not satisfied with the Answer given by the first doctor. That is the reason we had processed a refund to your iCliniq wallet so that you can get an answer from a different doctor. We see that you have posted another query later to a different doctor and it has been answered on the site. Hope your concerns were addressed.
Good experience
By customer
Response from iCliniq· Jun 21, 2022
Thanks for your wonderful feedback and support. Thank you for choosing iCliniq.
It was good. What I was told helped. Thank you
By customer
Response from iCliniq· Jun 21, 2022
We're happy to see that you had a 5-Star experience at iCliniq. Thanks for your wonderful feedback and support.
Unless the educational and professional background of the doctor giving advice is revealed and his registration number given the credibility of the doctor is not known and the opinion given cannot be relied upon.
By customer
Response from iCliniq· Mar 5, 2020
Hi, The details about the educational qualification of the doctor is given under his name in the answer screen. You will be to see the university the doctor has studied in in his profile. You can redirect to the doctor's profile from the answer screen. If a doctor is registered on iCliniq you can be sure that he is a registered medical practitioner.
