Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
iCliniqSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
Beyond amazing. Your service saved my life!!!
By customer
Response from iCliniq· Jun 25, 2021
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq, we are so thankful for an outstanding user like you.
In less than 24 hours, I received what I would call an excellent response to my question regarding a psychological issue. The response put me quite at ease and showed me a more sensible approach to my situation. I was completely impressed. I will consult the same doctor again in the future if there is any reason for me to do so.
By William S.
Response from iCliniq· Jun 25, 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
Well at first I took it as a joke but the Dr I talked to really helped me and the medication he gave me was so helpful . Thanks
By Mary
Response from iCliniq· Jun 25, 2021
Thank you for your feedback. We are always here to help you.
Be aware and review the policies/procedures. I had a good consult with the doctor and was told my prescription would be in his notes (that I could access). This is an overseas service (in part) and medical rules vary across countries. I asked if the Rx would be able to be filled in US and was assured yes. Not the case - it was not a legal prescription, just a clinical recommendation that was legally invalid. (I showed the pharmacist the note). When I used online chat help I was told the Rx would be sent to my pharmacy "very soon" -- never happened. When I filed a refund inquiry via email, I was told icliniq only gives advice/recommendations; my refund request was forwarded for review -- no follow up as of 10 days. I take responsibility for not researching it enough in advance -- just don't want others to waste their money unnecessarily.
By Andrew B.
Response from iCliniq· Nov 10, 2020
We are a global medical second opinion platform. To get a medical script. You will have to get yorself examined completely by a local physician
The answer was fast👍👍👍👍👍 thumb up for the professional that can bother to take their time to answer my question.Thank you.🙏
By Koh S.
Response from iCliniq· Jun 25, 2021
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!
They are very awesome because results came quickly and it actually was free as they said. I am very impressed
By customer
Response from iCliniq· Jun 25, 2021
Thank you for your feedback. We are always here to help you.
Great Service
By customer
Response from iCliniq· Jun 25, 2021
We are very happy to know that you had a great experience with iCliniq. Thank you for sharing your experience.
We like to use icliniq. The only seemingly little negative thing about icliniq is that charging per query. But they have a better plan for that too with a 50 hours chat. That’s a good plan. And I wish they promote that better. Thank you again.
By Ashish G.
Response from iCliniq· Jun 25, 2021
We are very happy to know that you had a great experience with iCliniq. Thank you for sharing your experience.
