Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
iCliniqSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
Fantastic service. A great doctor and very comprehensive and detailed advice.
By Mairi N.
Response from iCliniq· Oct 17, 2021
We're happy to see that you had a 5-Star experience at iCliniq. Thanks for your wonderful feedback and support.
Timely reply.Very useful.
By Hari
Response from iCliniq· Oct 17, 2021
Thanks for your wonderful feedback and support. Thank you for choosing iCliniq
I am overall happy, but first I paid for a question which practically wasn't answered. The answer was like give us more info and I have provided it with uploaded blood test results and descriptions. So I had to pay again so I can be answered. I paid for chat because otherwise it may have gone again with paying for each answer the doctor asks for.
By JustAnswer C.
Response from iCliniq· Oct 13, 2021
Thanks for your wonderful feedback and support.
Firstly. They don't tell you, you need to be a member before you post a question to a doctor. When I got to the end of my question, only then did they tell you, you must be logged in. So I thought they would be saving my question with my registration. But nope. I had to repeat the long and detailed answers again. Took between 1.5-2.0 hrs each time. Referring to notes etc. After completing this for a second time. I noticed it was marked as "draft" and no options to turn it into "final". So I posted a ticket to support or but still no reply after just under 24hrs. IMHO. The website isn't working properly, either by design or intent. This is a serious point when you are asking for serious questions about one's health. I wouldn't encourage anybody to use this site --- I followed the instructions below. Got my question answered almost immediately. But very disappointed with the results. I got an answer :) Very bland without enough detail. I didn't think it was worth paying $19.95 for more of the same. YMMV. --- They finally provided me with a 2nd opinion from another doctor because I rated the previous opinion lowly. Guess what? The link doesn't resolve. I can't find it in my account either. Is this some kind of joke? Or what? --- I never did get the second report. But they provided me a third report which was even poorer than the first report. By this time. I'd had enough. I tried to close my account. It said it was closed. But I can still login. --- I wouldn't recommend this wesite to anybody.
By stub
Response from iCliniq· Oct 12, 2021
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue. Don't hesitate to reach out to us. We are always looking to help our users.
Thank you for this , it helped me so much I wish I have money to talk more with Doctors 😊
By customer
Response from iCliniq· Oct 12, 2021
We're happy to see that you had a 5-Star experience at iCliniq. Thanks for your wonderful feedback and support.
I asked a question and still waiting for an answer....
By Ben A.
Response from iCliniq· Oct 11, 2021
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue. Don't hesitate to reach out to us. We are always looking to help our users.
Very reliable.
By customer
Response from iCliniq· Oct 20, 2021
Thanks for your wonderful feedback and support. Thank you for choosing iCliniq
Efficient, quick and cost effective. Great experience overall
By Babu
Response from iCliniq· Oct 10, 2021
Thanks for your wonderful feedback and support. Thank you for choosing iCliniq
