Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
iCliniqSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
Very Knowledgeable Doctors.
By customer
Response from iCliniq· Dec 20, 2021
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq, we are so thankful for an outstanding user like you.
TOO MUCH EXPENSIVE
By customer
Response from iCliniq· Dec 20, 2021
Thank you for your feedback. We will definitely forward it to the Management. We have multiple products with different pricing plans. Please check the site or contact the support team to find which plan is the right fit for you. All your health concerns are addressed by trained medical doctors. Each one being an expert in their own field. We will have to compensate the doctors for their time as well. We will make sure you provide a cost-effective solution.
They are providing specialist doctors from great institutions in India and abroad at all price ranges. Very helpful for people living in remote areas or busy professionals, they can consult at their convenient time and according to their affordability. I consulted Dr. Nene, who was double masters from top institutions in India and three years fellowship from Canada and a great researcher at only 399. I am thankful to both the platform and Dr. Nene for this consultation at this rate. I got right diagnosis at right time at very affordable rate. There were some mistakes in customer service, which I pointed out, I hope they will improve themselves, they had positive response to criticism.
By diva P.
Response from iCliniq· Dec 16, 2021
Wow! It sounds like you had a good time with us. Thanks for taking the time to share your feedback with us. It means so much when our best users share their experiences. I'm glad we were able to meet your expectations! Also, definitely we will take your point in consideration and we’ll do more better in the future.
Easy to use and I received a response almost immediately. The initial consultation was free. However I was unable to reply to the physician without making a payment which was disappointing, as I just wanted to say thank you. I was encouraged to ‘show my appreciation’ by making a payment. That is okay - Except that I was given an option to reply but there was no ‘send’ button. Best to remove the option and make it clear that you can’t respond to the clinician without paying.
By Arrietty
Response from iCliniq· Dec 15, 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We provide the first query for free on the site to all our new registered users, and the following are paid because we have to compensate the doctors for the service provided. There is an option below the Doctor's answer for ratings and commands. You can provide your wishes and feedback to the Doctor in the corresponding column.
very good doctors.
By customer
Response from iCliniq· Dec 14, 2021
Thanks for your trust, we count ourselves lucky for users like you. We’d love to continue providing great service to awesome users like you. Thanks again!
My concern was given utmost importance in a timely manner. One thing that I would like to discuss is the type of medicine that is prescribed to the patient that is inconjuction with the country where the patient is residing. Overall how the concern was treated in a timely manner.
By JT
Response from iCliniq· Dec 15, 2021
Thank you so much for your feedback.
Very much useful
By customer
Response from iCliniq· Dec 14, 2021
Thanks for your wonderful feedback and support. Thank you for choosing iCliniq
Response from the Dr was prompt and gave excellent information.
By Tracy W.
Response from iCliniq· Dec 14, 2021
We're happy to see that you had a 5-Star experience at iCliniq. Thanks for your wonderful feedback and support.
