Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
iCliniqSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
633 approved reviews, newest moderated first
The response was on time and awesome
By Joshua B.
Response from iCliniq· Mar 11, 2022
Wow! It sounds like you had a good time with us. Thanks for taking the time to share your feedback with us. It means so much when our best users share their experiences. I'm glad we were able to meet your expectations!
Very dissatisfied. Honestly, I was very happy when it said free consultation for 1 time, it would be highly appreciated if you actually consult in that one time offer than making up excuses to consult again which charges money.
By customer
Response from iCliniq· Mar 11, 2022
Thank you for your feedback. We provide the first query free for all our new registered users and the following are paid because we will have to compensate the doctors for their time as well. We will make sure you provide a cost-effective solution.
Reply was instant and doctor advised throughly.
By Rohit
Response from iCliniq· Mar 14, 2022
We’d love to continue providing great service to awesome users like you. Thank you for choosing iCliniq.
great service!
By customer
Response from iCliniq· Mar 9, 2022
We’d love to continue providing great service to awesome users like you. It means so much when our best users share their experiences. Thank you for choosing iCliniq
Very bad experience
By customer
Response from iCliniq· Mar 9, 2022
Dear User, We’re sorry your experience didn’t match your expectations. Your problem needs more detailed examination. Please report it to our support team at [email protected]. Don't hesitate to reach out to us. We are always looking to help our users.
Thank you. Great advice
By customer
Response from iCliniq· Mar 14, 2022
Thanks for your wonderful feedback and support. Thank you for choosing iCliniq.
Although is did get a reply it was a longer wait than expected unfortunately. Initially the doctor hadn’t understood what I meant but answered partially what I had asked in a second question. Expensive for what it is
By customer
Response from iCliniq· Mar 8, 2022
We apologize for the inconvenience caused. We have forwarded the issue to the moderation team and they working on it. Will get back to you soon with the solution.
Asks another 19 dollars to answer a simple question the doctor asked me. Half solution is no solution. Did not get my full answer.
By customer
Response from iCliniq· Mar 8, 2022
Hi, sorry for the way you feel. For every paid query there will be one free follow-up. To get unlimited chat, kindly choose #iCliniq50 or 100 hours chat plan.
