Insurance Auto AuctionsReviews of iaai.com

Getting a live customer services is nearly impossible probably because they dont have enough agent cutting cost but speaks very bad about the industry due to the fraustrations

Paid my $200 but never got access, not even public acc3ss. Attempted to contact them 5 times. No return call. Just auto replies. Don't use this company. They are fraudulent.

I am absolutely convinced they have fake bidders internally. Too many times the reserve comes off and the bidder disappears and drops it on you. Why would they not bid again after they went all the way?

They straight up can't read or speak English or Spanish. They were supposed to pickup an old vehicle for transport. They drove around the given address for 3 hours, saying they couldn't find it, until they just quit the job. I've never dealt with dumber people in my life, and that is really saying something. Glad I moved the car, because from what I've heard about them, they would have tried to come by and steal it later.

No these people are actually straight up THIEVES with zero shame. They listed a car as run and drive but when my friend that is a car dealer received the car he soon found out that the transmission was completely messed up. They had completely lied to him. They go through manipulative loopholes to ensure that they can legally lie and scam you but they know VERY WELL what they are doing. They know that their cars are useless junk but will scam you out of your hard earned money with false descriptions pretending that these are driveable cars. ONLY GOD WILL DEAL WITH YOU IMMORAL SHAMELESS S***BAGS

KEEP ADDING FEES A thief business If all buyers stop buying for only 1 week it will be a severe damsge to these corrupt corporation so they will reconsider reducing non-sense high sale fee I will not buy for the next 30 days, if you read my review please do that You can buy from another auctions with way less fees (Manheim, Adesa, Metro, DAA, Carmax and ....) Now they add $20 extra fee when you pay at the branch!!!!!

dumb auction Many times you can buy at a price that suits you - 5 minutes, they write that it is not enough, pay them 3-5 times more and they will send it!

SCAM auction!! They have the words RUN AND DRIVE next to their cars but the cars DO NOT DRIVE, the cars only start, and the cars that do start clearly have engine issues.