HyundaiPartsDeal.comReviews of hyundaipartsdeal.com

Refused to correct their issue

Hi, I recently needed to buy a handle for the tailgate of my Hyundai ix20, I damaged this when it had frozen shut and I pulled on it with too much force. So I ordered the new panel for around £58, which I felt was reasonable, and I was told the fittings came with the panel, so this was good too. However when the part arrived it had no fittings with it. I told the parts department I need all the required fitting. So they look up the parts required and this comes to a further £54. I was told that one of the parts was particularly expensive, but I said I need all the parts required, so I ordered all the parts. When the parts arrive I was shocked to see what the expensive item was!!! It was a small piece (10mm x 15mm) of sticky back foam called an anti noise pad, price £11 plus, so 4 off at around £45. These are literally worth pennies. I complained to the company and basically got nowhere. Hyundai customer care basically said, that’s the price and we can’t offer a refund, they can’t be returned and that all we can say, apart from thanks for your feed back. This is really bad customer care I feel.

Quick and seamless!

This company is a scam. I purchased an auto part for my vehicle, put in the VIN and everything to make sure it was compatible. Part arrived, it was not compatible with my car despite stating on their website it was. Then they refused to allow me to return it or issue me a refund. This company lied to me about what they were selling then refused to refund me. Shop elsewhere.

Easy-to-use order. Thanks

Should have a (NEGATIVE) number. As indicated in other reviews, regarding their customer service and returns, and specific to (Tracy), whom refuses to provide last name, says the "buck stops with her" and there is no higher level of management. This is a despicable and incompetent business. Shame I have to use the stop payment method through Pay Pal and credit card to try and get resolution, and do negative reviews....as Tracy sits behind her perch, rejecting RMA returns. My issue is with a set of 4 TPMS OEM sensors costing me $150.00 each PLUS expedited shipping, that that was shipped 3 days after purchase and used FEDEX of $70.00; USPS Priority would have been faster (another rip off). Yes, there is an electronic aspect to them, but they are a not something that can be damaged or shorted out, they send signals only to a receiver, but this business will hide behind the "electrical" stipulation knowing they shipped wrong parts and damaged and used products in hide behind "damaged unreadable packaging", when this is how these repackaged products from HyundaiPartsDeal.com to me. The packaging for these products only had 1 item that appeared shelf worthy....as these products that are in damaged and unreadable conditions (boxes and labels) came from this vendor and were opened at a REAL Hyundai Dealership where I took the parts to have them installed on my vehicle. One part was used, another was remarked with the wrong part number and not in a sealed package (yes, they literally wrote on the "2" and made it an "8" and sold it to me knowing it was interfered with. I called immediately to discuss, at the dealership, as they already removed my faulty TPMS sensors, then opened the box "from a misleading" Hyundai Parts" store, and the rest is horrendous. If i could post pictures I would upload for you all to judge. This is a pathetic rip-off after-market business, and nobody should buy anything from them.

Extensive information about the part. Ability to input VIN and confirm it matches the vehicle. Checkout used paypal and it automatically entered shipping address and phone number. very clean operation.

Hard to rate at this point. The website seems to work great, but until I receive my part I'll wait to give a final review.