HyrosReviews of hyros.com

Genuinely the best service I’ve ever purchased. Customer support is incredible, they actually care 🔥🔥🔥✅

So far so great! My onboarding rep (Denisa) has helped me set this up and hit the ground running really quickly. So far, everything is super accurate and helping me see the ins and outs of what's working so I can scale my ads as quickly as possible.

very helpfull software, and great support. They always help

"Good" at first but started going down hill fast. I hesitated writing this review because I do respect Becker as an entrepreneur... But the market is the market. I've been a Hyros user for almost 4 years now - generated 8 figure revenue through it. Initially, there weren't anything quite like it. Hyros truly had the market cornered for simplified attribution tracking. But things started shifting happened after the "alleged sale" of Hyros. (Some say it happened, some say it didn't) Just in the last 6 months, I had 4-5 major issues affecting our revenue: a.) ad spend was not tracking properly, resulting in overspending and inaccurate metrics reporting. b.) Out of no where, calls stopped tracking - lost three days where calls weren't sent back to Meta Ads via CAPI. So it definitely affected our algorithm. We had to manually build a Zapier integration to achieve the integration. It took a few days for Hyros' support rep to come back with an answer - which by that point, we already had a solution. c.) Then all of the sudden, calls started showing up as "sales" and weren't showing up as calls. Calls didn't get sent to Meta either - also hurting our algo. Hyros suport team says they were working on the fix. But instead, that night, Hyros decides to populate 12,000 calls in the span of 2 hours. Of which - 2600 calls were erroneously sent to Meta CAPI. I had to spend my entire evening, skipping dinner, to fix the issue. Peace of mind thrown out the window. But what else was thrown? It literally threw my algorithm off for a solid 10 days. During those 10 days, our CPA tripled and it wasn't until the 11th day, we started seeing normalcy in our performance. Revenue TANKED. I asked Hyros support if they can do anything to make this right. It's been almost 2 weeks and I've yet to hear back. Since early September, we've been using another platform. This other platform is infinitely better and has better tracking of anonymous data AND first party data. It sends offline conversions/CAPI, can track user journey/path, and much more. The best part - it's FREE up to 1m events/actions per month. (We barely hit 400k - so we get it for free). The platform is called Posthog for those that are wondering. I'm also seeing a handful of fellow marketers and business owner friends also switching away from Hyros for their own reason. Hyros "USED" to be great. Then it started experimenting with "AI" whatever and the core product went to crap. This will be my last few days using Hyros and I will be cancelling. For those considering Hyros, there are PLENTY of options out there other than Hyros. Including Posthog... And no, I was not paid by Posthog to write this. This review is of my own volition

Hyros makes attribution as easy as it can be. First time setting up tracking for our business and our brands and I'm learning it can be an ABSOLUTE pain. Hyros relieves that pain as much as possible. With receptive onboarding experts, they give you the confidence to keep going if you feel out of your depth. My only critique is to increase their number of integrations, for example attributing for Newsletter businesses and platforms specifically would open Hyros up to a new market of businesses that could benefit from their attribution technology.

Very happy with the service, Denisa helped me out very well. Still helping me right now actually! Definitely recommend Hyros for more accurate tracking.

We had a great experience with Hyros in terms of user experience. Our support contact, Vlad, was incredibly helpful and always available whenever we needed assistance. Although we ultimately didn’t move forward with the full integration due to some technical limitations on our end, the support we received was consistently excellent, which is far from standard on many platforms. We truly appreciate that, and once our technical setup is ready, we’ll definitely be back.

Hyros has been insane. Our front-end cash collected has gone from £15,000/month to £80,000/month in the space of three months. I also want to add a special mention to Felix at Hyros, he has been incredibly supportive throughout our journey with Hyros