Grayson was great!
Grayson was great!
By William N. C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
776 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 631 reviews with 5 stars · Clear filters
Grayson was great!
By William N. C.
They kill it at customer service and the Vyper 2.0 is an amazing product.
By Ashwin K.
Easy to order. Quick shipping. I only wish to have the option of picking it up from a ups outlet instead of having it returned and shipped again
By Jordan O.
Best support I’ve ever received today. Guy was empathetic, kind, knowledgeable and generous. 100 percent service today.
By Nathan C.
Good customer service- resolved issue with cell replacement for knee wrap
By heidi B.
My hyperice hypervolt (which I love to death and now can't live without) stopped charging after about a month of use and I contacted customer support-- I was pleasantly surprised to interact with the nicest customer service rep probably ever in my life, who was so friendly and helpful and personalized my experience. I will absolutely be sticking with hypervolt. This kind of customer service makes a huge difference.
By tammy
Great product. I use before/after basketball games and long runs.
By Doug
Purchased a Hypervolt on 1/2/20. Received 1/9/20. I contacted customer support on 1/7/20 via the chat feature. The feature worked perfectly and once I was in queue the rep quickly helped me answer when my product shipped and provided the shipping information. Product received and WOW. I have no complaints whatsoever with the product or customer service.
By DK C.