Great experience
Great experience! Breanna provided exceptional customer service!
By KJ
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
776 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Great experience! Breanna provided exceptional customer service!
By KJ
I love their products. I use the back and Shoulder units and they are awesome. The customer service is great too. After 6 months I had an issue with the charger and they quickly replaced it.
By John R.
I bought the original Hyperice massage gun back in 2019 and used it often. It worked for me without any issues until it was stolen Dec 2024. So I bought the Hyperice 2 pro and this thing is sweet! The handle design is better, the heated head attachment is really nice and this thing penetrates the muscles deep! One of the heads I received had an issue but I contacted customer service and they sent me a replacement part right away. I absolutely love this product and the customer service was great. Thank you!
By Larry D.
Breanna did an excellent costumer service and fixed right away by proving new products.
By Alan
We love our Normatec recovery leg compression system. Customer service took care of an issue with the zipper fast and easy! Great product even better service
By customer
I was always having hip and calf pain but since purchasing this item, I have been able to massage out those pains and feel great. Whenever I get a cramp or pain, I pull out this massage gun and massage away the pain. The heat attachment is great for the calves and neck. Best purchase I ever made and would recommend.
By Debra
Excellent customer service via the chat on the app. Great information shared and all questions answered quickly and honestly
By D. G.
Had a power supply issue on a product. Sent video and without asking, customer service was in process of sending me a replacement power supply. Great products and customer care.
By Chris W.