Hydreight WellnessReviews of hydreight.com

Very difficult to navigate platform for providers & patients. Delayed responsiveness and minimal helpfulness from pharmacy/ordering portal. Delayed shipments of medications. Difficult to get providers on calls for patient consultations.

Alot of money for start up and annual Buisness. Poor options for supplies. As an independent contractor I can't choose my own preferred PIV catheters. Choices for IV supplies are extremely limited. Threatens professionals if they order preferred professional kits and equipment from the same suppliers through their own accounts. Attempts to request preferred equipment that is also used in magnet hospitals, national infusion companies, and IV specialist nurses, are ignored. Only pointed to the extremely limited undesirable equipment limitations. Despite having a decade of experience in ordering safe equipment from reputable distributors they also use. It's disappointing that they are so hypocritical. Also there is no timeline for the government program promise of patients. When asked I was told "it's above my pay grade". Apparently this promise has been used for years to get nurses to sign up with no real timeline provided. Currently not a fan, trying to get everything set up but the closer I get the more I regret signing up because as an IV specialist and a PICC line nurse I have developed a technique with a specific piv cather brand/style. And to be limited and threatened, I am forced to use subpar devices which is very frustrating. I would avoid signing up, there is NO WAY to get your money back as far as I know because they will fight relentlessly using the contract you signed. Deceptive sales techniques by saying there is limited time for sales bundles and discounted price. It's been the same for years according to reviews. If I could request a refund due to the fact they limit my ability as an iv specialist to subpar supplies I would.

The onboarding set up is not great. The limited options for the live videos make it hard for those of us with full time jobs looking to do this as a side hustle. I feel like I’ve been hunting all over for answers to my questions and not getting very far. I love the business model, just feel the onboarding is lacking.

This onboarding process has been awful. You are having to guess at everything that you are doing. Everyone needs a personal business coach to get up and running. This is not for anyone who has never worked for IV infusion. It should be set up for a nurse who’s not worked for an infusion company to be able to get up and running no problem and on top of that most ruses have never owned their own business. I would not recommend this platform to anyone.

It might be out of your hands, but the length of time for my clients to get their NAD is too long. One client ordered hers 6 weeks ago and still hadn’t heard anything.

The application frequently crashes or freezes and i constantly need to log out and reload the application just to complete small tasks

I am having difficulty getting products. I still have not received my dream bundle. A lot of the products are not delivered to my state.

I went live over 3 weeks ago and have not been able to start my business because I have no inventory