This is a true scam
This is a true scam! The wigs are less than costume quality! DO NOT waste your money!! Straight trash. They won't respond to emails. They should be reported as thieves!!
By T
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
108 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hwinstore is listed under Hair Care & Styling.
Hwinstore (hwinstore.com) has 108 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
108 approved reviews, newest moderated first
This is a true scam! The wigs are less than costume quality! DO NOT waste your money!! Straight trash. They won't respond to emails. They should be reported as thieves!!
By T
This is a scam!!!!!! Don't waste your time or money!!!. I ordered two wigs and I haven't received anything. It's been a month and a half. I email and get generic answers and fake transit information that don't work. I ask for a refund and they won't send me one. Please don't trust this site!!!!!
By Pamela B.
The wigs I received were just bad. They just look like plastic and there is no way I am able to wear them outside in public! Don’t waste your money on that page!
By Sharifa B.
They advertise some flash looking wigs but they're not what you get sent. I ordered a really nice wig and received some piece of nonsense I wouldn't even wear to a fancy dress. I approached them as they advertise a returns policy which is lies. When approached they said send them a picture. I did and they said poor quality - and as it will cost me so much to return it we will refund me 20% ??? - and that I can give it away - and thank you for your understanding!! . This firm is rogue. You will receive rubbish. I have escalated to my paypal to deal with them - but to remind you paypay do not refund return postage which will cost you min of £16 for trackable minimum. Which is a condition of PayPal refund - won’t refund until client receives return? - Disgusting company to deal with. Literally stealing people's money.
By Jennifer