Great experience!!
Someone was alway there to answer my question.
By Mark
Wednesday, November 4, 2026 · Customer reviews of US businesses
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348 reviews
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Buy HVAC equipment direct at wholesale pricing. We sell Goodman furnaces, Goodman air conditioners, Goodman heat pumps, and other HVAC equipments. Shop online now with HVACDirect.
HVAC Direct (hvacdirect.com) has 348 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
348 approved reviews, newest moderated first
Someone was alway there to answer my question.
By Mark
So far I am satisfied with this company’s I originally ordered a scratch and dent Goodman system. But they told Me that the unit I bought is not designed for southern states only can be used in northern states. After all the hard research trying to locate a suitable unit for my budget and pricing. I got disappointed with their response. But to My surprise they back tracked honored their advertisement on their website and offered me a new replacement unit. This made my day. I had it installed through a qualified technician. Now the new aciq unit is working fine. My home is back to normal temperature thanks you hvac
By san S.
HVAC was amazing! Information was on point! Product was as described as is great!
By Douglas M.
Well.. I ordered a down flow and got and upflow. Which ended up being fine but a little disappointing that i had to change everything. Very nice unit though. Haven’t turned it on yet. But when I do. I’ll leave another review.
By Devan
HVAC direct is one stop shop for all spares related to HVAC.
By vijay G.
The price for the unit I purchased was excellent, better that any other supplier I looked at during my research, the delivery was incredibly fast and the customer service was top notch. When Im ready to upgrade the rest of the system I will without a doubt do it through HVAC Direct.
By Joel A.
All there products and Customer service. I had an issue with a coil I bought, and I called them about it and they provided me with the right coil and free of charge. I had already installed it and screwed it down and they overlooked that and gave me the right coil. I recommend HVAC direct to anybody that’s buying anything to do with heating and air air-conditioning and also other things that they sell. Thank you very much
By Marc C.
I bought one of the new ACIQ 3 ton r32 inverter units from them. Shipping was great, it arrived a day faster than we expected. The only problem is that the auxiliary heat strip was the incorrect unit even though the box showed it to be the correct one. Not their fault and we are waiting for the replacement. The staff has been helpful trying to get this resolved.
By Brian B.