hunterfan.comReviews of hunterfan.com

Ordered a fan, or so I thought. I never received a confirmation email. I sent them an email with confirmation # I wrote down when I placed order. Their email response was we'll get to you when we can. I checked my VISA and charge was submitted. I went to their site to track order. Order does not exist. I've now been on hold 20 minutes and still no one has answered. UPDATE: Very expensive Casablanca fan lasted LESS than 1 year. replaced it with an inexpensive Lowe's fan that works beautifully

Be sure you don't make any mistakes on your order because canceling it even within a few minutes is impossible. Also, don't expect replies to their customercare (at) hunterfan.com email address. Call them directly. I made a mistake measuring our rooms for new fans. I placed an $800 order and quickly realized my mistake. My order confirmation email contained only the Customer care email address as a way to contact them, so that's what I did. Only after 24 hours with no response did I find their phone # on their website. I was too late. The order had already been shipped. This is the first time I was unhappy about prompt shipping. :-\