HuntawayReviews of huntaway.pet

5 times that i have ordered from Huntaway, there has been a shipping problem. My orders took more longer tha 16 days to ship the first 3 times. If you place order, Those claims are never fulfilled by the orders I place. The item I ordered appeared to be out of stock the third time I placed an order, but this wasn't confirmed until a week after the order was placed and the money had been taken out of my account. As a result, my product never shipped at all. Not until I contacted someone was I even informed that there was a problem.

I have ordered Huntaway 3 different times and all three times there was a shipping issue. The first two times my orders didn’t ship for well over a week. They promise to ship no later than Wednesday if you put your order in Sunday, Monday, or Tuesday. Any other day the order is supposed to ship no later than the following Monday. My orders never ship according to those claims. The third time my order didn’t ship at all because the item I ordered apparently was no longer available, but this wasn’t even confirmed until a week after putting in the order and after the funds had been withdrawn from my account. I wasn’t even made aware there was an issue until I reached out to them when I realized my order didn’t ship on the day it was guaranteed to, AGAIN. Customer service offered no solution nor an apology for the inconvenience of their mistake. Instead they actually tried to put the blame on me. Huntaway has a very poor shipping department and apparently very poor customer service. Never have I had to go through such a headache with any other brand of raw dog food.

I've had to order multiple times just go get my original order fulfilled. I still haven't received any dog food. I now have to order ANOTHER batch of dog food to supplement till this order arrives.