HuionReviews of huion.us

I love my Huion digital drawing tablet! It makes my little art-filled soul as happy as possible while drawing anime original characters in Clip Studio Paint Pro Version 2.

The worst support and company policy I've ever seen in my life!!! I bought from Huion a USB-C to USB-c cable for my graphic tablet Kamvas 13. It costed 39 € and it didn't work. I contacted the support desk and they asked for a video (!!!) to show that it was not working and they told me it was their problem. I asked to fix it and they invited me to give back the cable, but the problem was the USB-C port of the graphic tablet that is not working not the cable. I sent them the invoice of my graphic tablet and they refesed to fix the problem because I bought it through Amazon. What is this??? A SKAM???? Is this really possible???

excellent communication process just describe the problems I meet and one of the staff of huion ,Evence Xu reply me as soon as possible.

Though this is NOT the official store, this is an official reseller. I was scared it was a scam but it was not. I bought a tablet and it came in working condition as well as being amazing! There were issues about a year or two ago regarding this site because of their customer support, however their terms and condition state clearly what they are. Such as having to pay to ship back a product for a refund. So make sure you read them before you decide to buy anything. Nothing bad and prices are great! Anyways, the site is legitimate and the products are real. They are resellers for Huion which helps consumers in the US avoid the shipping fee from China to the US. My tablet (HS611) came in safely through FedEx and worked as properly as it should be. No issues here!