Hubble ContactsReviews of hubblecontacts.com

Bon rapport qualité / prix. On peut choisir n’importe quelle date de livraison et s’il y’a eu une erreur, le service client est vraiment très réactif. Je n’avais jamais eu de problème, juste une petite erreur où ils m’avaient envoyé juste une boîte d’un côté de l’œil et pas l’autre. J’ai envoyé un mail avec preuve du débit + photo de la boîte seule. Le jour même ils m’ont répondu et m’ont donc envoyé la deuxième boîte. Je l’ai reçue en l’espace de 2 jours. Je ne m’y attendais pas. Vraiment satisfaite. Dommage qu’ils ne livrent plus en France.

He utilizado el servicio durante años, lastima q ahora ya no pueda seguir, las lentillas siempre perfectas y los envíos excelentes!! Muchas gracias por todo!!!

The contacts are great. However the customer service is terrible. I had an email that detailed if I replied 'Yes' they would send me a box of contacts for 50% off, this was great, so I did this. I then logged into my account to cancel the further subscription as I did not require more contacts, and they hadn't updated my account with any new detail. No payment history, only a previous trial. I had then contacted them via their live chat (From the UK website, seeming as I am from there) to only be told they will refer me to the UK team as I have a UK account. From then on I never heard back, and they again deducted another £27. They consistently ignore my emails and refer me on the live chat. I have had no choice but to speak with my bank to try to cancel it at their end, but if this cannot be done, I will be taking legal action as I have spent months trying to cancel the subscription.

He sido clienta durante los ultimos años y estoy encantada con la calidad y el precio del producto y la rapidez en los envios. La atencion al cliente un 10 tambien. Nunca un error en el envio, ni retraso ni tampoco en los cobros o programacion de envios. Lastima que ya no funcionan en España desde este mes.. ahora me toca buscar una opcion que sera dificil que sea tan completa como con Hubble. Os echare de menos!

They make great contact lenses, I mean it. The best ones I've worn, but their business practices are awful. They're a subscription based but they don't take into account that not everyone wears contacts every day, maybe not even once a week, but they don't sell you contacts when you need them, and once you're in subscription, to get out of them it's not going to be easy. Yes, they let you "skip" months, but who remembers things that they don't need?? If you're a student, money isn't flowing, your balance is always low, they will try and try and try and try and they will eventually succeed in taking the money from your account, and that will happen precisely when that money in your account was for something more important. LIKE YOUR RENT! Why banks allow companies to do it is another mystery. So stay away from Hubble until they change their practices and make it as easy to cancel their subscriptions as it is to sign up for it. And if it wasn't enough that I'm gonna have to borrow money to pay my rent, I've just been trying to cancel this subscription through their website and after 6 attempts to talk to a human, their bot - the same one that asked for my name, email and info all the 6 times - finally decided to put me in touch with an AJ person who said to me basically "You're a UK customer, I'll be forwarding your case to the UK, bye" and disconnected. So much for great customer service. I'm angry.

Ich war immer zufrieden mit der Qualität und dem Tragekomfort und bin mega traurig😭 das ich sie auf dem deutschen Markt nicht bekomme und mich wieder nach was neuem umschauen muss.

Nefasto,no me dejan darme de baja ni siquiera entrar en la página web....un poco preocupante,parece una estafa...cuidado!!

Entrega rápida, una vez tuve se extravió una entrega, lo reporte y recibí el envío. Buena calidad de la lentilla