Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8,157 reviews
Hubble ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
I am happy with contacts !!
By Yareni L.
Response from Hubble Contacts· Oct 6, 2025
Thanks for sharing, Yareni! So happy your contacts are working great for you. Thanks for being part of the Hubble Contacts family! ♥️ Cheers, The Hubble Contacts Team
I’ve used Hubble Contacts for over 5 years now. I’m very satisfied with the contacts but mostly their service. When money got tight I was able to pause my subscription until things shifted in my finances without penalty. I’m very thankful for that.
By April A.
Response from Hubble Contacts· Oct 6, 2025
We really appreciate you being part of the Hubble Contacts family for over 5 years, April! ♥️ We’re so glad to hear you’ve been happy with both your contacts and our service. It means a lot knowing we could make things a little easier when you needed flexibility. Cheers, The Hubble Contacts Team
I placed an order on sept 19 It was sept 27 when I finally reached out after radio silence and I received an email about Hubble updating their shipment something and that my order will ship in ad ADDITIONAL 5-10 days For my order to process and ship. I’ve tried to contact Hubble through chat but it doesn’t work I’ve been a customer for over a decade and I believe it’s unfair for me to be treated this way
By ARAGON-MATA, VICTOR H.
Response from Hubble Contacts· Oct 6, 2025
Thanks for sharing your feedback, Victor. 💙 We truly appreciate your loyalty over the years and understand how frustrating that delay must’ve been. As a courtesy for the inconvenience, we’ve processed a replacement order for you. You’ll also get a follow-up email with more details, including the tracking information for your current order, so you can easily follow its progress. Thanks again for your patience with us. Sincerely, The Hubble Contacts Team
I am excited receiving my contacts periodically as schedule and don't have to reorder each time
By Arlene A.
Response from Hubble Contacts· Oct 6, 2025
We love hearing this, Arlene! It’s great to know your deliveries have been right on schedule and hassle-free. Making things easy and reliable for you is what we’re all about. 🙌♥️ Kind regards, The Hubble Contacts Team
I had multiple orders with my left and right contacts lens torn making them unwearable and extremely uncomfortable causing me to have to discard almost half of the lens.
By Ieshai B.
Response from Hubble Contacts· Oct 6, 2025
Thanks for your feedback, Leshai. We’re so sorry some of your lenses arrived damaged. That’s definitely not the experience we want for you. We’ve escalated this to our quality team and processed a free replacement order, which should reach you in 5–10 business days. You’ll also get a follow-up email with more details. If you have any concerns or need further help, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and our team will get back to you ASAP. Sincerely, The Hubble Contacts Team
Shipping issues are common but customer service is responsive
By Cora A.
Response from Hubble Contacts· Oct 6, 2025
Thanks for sharing your experience, Cora! We know shipping hiccups can happen, and we really appreciate your patience. Happy our customer support team was able to help. 🫶 Kind regards, The Hubble Contacts Team
I have a new prescription and I added it about a year ago and I still receive the old prescription
By Priscilla R.
Response from Hubble Contacts· Oct 6, 2025
Thanks for letting us know, Priscilla. Sorry to hear you’re still receiving the old prescription even after updating it. We’ll be reaching out by email to make sure this gets resolved for you right away. Sincerely, The Hubble Contacts Team
Logging in has been near impossible during the month of September.
By Darius W.
Response from Hubble Contacts· Oct 6, 2025
Thanks for letting us know, Darius. Sorry to hear you’ve had trouble logging in. We’ll be reaching out via email to ensure the issue has been resolved and to see if you need anything else. Sincerely, The Hubble Contacts Team
