Hubble ContactsReviews of hubblecontacts.com

Response from Hubble Contacts· May 18, 2020

Hi Tv, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. As our policy states, we do not accept returns for customers who joined after November 1, 2018. If you're having problems with your lenses, please reach out to our team at [email protected] with the subject line "ATTN: Trustpilot" and we'll connect you with our quality team. Thanks! Best, Samantha

Response from Hubble Contacts· May 18, 2020

Hi Sophia, Thank you for taking the time to leave this review. I'm glad to hear the quality of our lenses is working out for you and I appreciate you sharing your thoughts about having email notifications. I can understand how that feature would come in useful to you. Unfortunately, it’s not something that’s in our future plans at this time. The majority of our customers use us to manage their subscription online where they have access to skipping orders on their account page and changing the frequency of deliveries. If that changes, we might rethink your suggestion. In the meantime, I hope you continue to enjoy our service! If there’s anything else I can help you with, please let me know by sending an email to [email protected]. Best, Samantha

Response from Hubble Contacts· May 13, 2020

Hi Mark, Thank you for taking the time to leave this awesome review. It's great to hear that our lenses are comfortable for you and you're enjoying our easy and flexible subscription service. We appreciate you recommending us! Best, Samantha

Response from Hubble Contacts· May 13, 2020

Hi Haleigh, Thank you for taking the time to leave this review. I’m so sorry to hear about your experience with our lenses and support team. I would love to find out more about what happened so that we can make this right. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! Best, Samantha

Response from Hubble Contacts· May 13, 2020

Hi Dorian, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble canceling your subscription. I’d like to chat about your experience and see what I can do to help. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP! Best, Samantha