Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8,157 reviews
Hubble ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
To tell you the truth they have been the best contact company. They are on time and cheap. These are good quality contacts. I haven't had any issues with any type of damage to them.
By Lisa
Response from Hubble Contacts· Jul 1, 2020
Hi Lisa, Thanks so much for sharing your experience with our lenses. We really appreciate your business and helping to share the word about Hubble Contacts! Best, Samantha
There should be a way to cancel via the website.
By Neo
Response from Hubble Contacts· May 18, 2020
Hi Neo, Thank you for taking the time to leave this review. I appreciate you sharing your thoughts. Unfortunately, I would have to say that a cancellation via the website is not in the cards at this time. Our company-wide outlook on cancellations is that we can troubleshoot many issues and answer outstanding questions quickly over the phone, in a two-minute call, rather than go back and forth via email. Legally, we do have to allow for email cancellation in some areas. If you have questions or need help doing any of this, don't hesitate to reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" --we're happy to offer assistance! Best, Samantha
Shows up every month through USPS with ease! The packaging is small and will fit in any mailbox. The packaging is super cute and colorful. Most importantly the contacts are extremely comfortable! I switched from Acuvue Moist Dailies to Hubble and they have not caused any problems! Definitely a 10/10!
By Riley
Response from Hubble Contacts· Jul 1, 2020
Hi Riley, Thank you so much for the positive rating. We're happy that you're happy, with our lenses - it's much appreciated! Best, Samantha
My contacts always arrive on time and the contacts are so much more comfortable than any I’ve tried from my eye doctor!
By Linda
Response from Hubble Contacts· Jul 1, 2020
Hi Linda, Thank you for the 5-star rating. I’m happy to hear your deliveries have been arriving on time and they are very comfortable for you. We appreciate your feedback! Best, Samantha
Couldn't see out them properly And before u say anything I provided correct prescription
By Jessica
Response from Hubble Contacts· May 18, 2020
Hi Jessica, Thank you for taking the time to leave this review. I am sorry to hear Hubble lenses didn't work well for you and as we continue to grow we may have a lens more suitable for you in the future. Your account was temporarily deactivated due to the maximum declined notifications. We did this to avoid any further overdraft fees or charges for you. However, this is just a temporary suspension since your account is still active. If you'd like to cancel completely, we're very sorry to see you go, but we'd love the chance to speak with you about what hasn't been working. Please give our cancellation line a call at 1-844-334-1640, between the hours of 9 AM and 5 PM EST, Mondays - Fridays and 1 PM to 5 PM EST, Saturdays excluding federal holidays. If you have questions or need help doing any of this, don't hesitate to reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" --we're happy to offer assistance! Best, Samantha
it is impossible to end subscription
By Kellen
Response from Hubble Contacts· May 18, 2020
Hi Kellen, Thank you for taking the time to leave this review. I'm so sorry to hear you don't want to continue as a Hubble customer. I can see that you have not reached out to our customer support team at this point so I've reached out to you from email to get to the bottom of this. Best, Samantha
So easy and reasonable!
By LORI
Response from Hubble Contacts· Jul 1, 2020
Hi Lori, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Best, Samantha
I love that I get waay more contracts than other sites for my prescription lenses for a fraction of the price! Thanks Hubble!
By Tameka
Response from Hubble Contacts· Jul 1, 2020
Hi Tameka, We are grateful that you took the time out to leave us a review. We're so happy we could provide you with an affordable alternative to the lenses you need and save you so much money and hassle! Best, Samantha
