Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
127 reviews
HealthSource Medical AssociatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you're looking for excellent online medical care from compassionate physicians, then you've come to the right place. At HealthSource Medical Associates, our purpose is to provide increased access to quality medical care. Our board certified physicians have combined licensure in all 50 states, At home or on the go, you can access our services securely. We offer a wide variety of telemedicine services to meet your needs and bridge the healthcare gap. Our online urgent care services offers evaluation and treatment for many low acuity conditions. No need to leave home to get treatment. Connect securely through asynchronous chat or video with the physician. Our prescription refill services allows you to stay on track with your medications if you are traveling or cannot get in to see your regular provider. Our medical certificate service offers a wide range of options from sick notes to validate absence from work or school to travel cancellation letters when acute illness prevents travel plans. Customized medical certificates are also available for other situations as appropriate. Our FMLA and short term disability certification services help to remove the stress involved with completing the documentation necessary for medical leave. You can trust us to guide you in this process when you need time off work to deal with your own serious health condition or to care for a family member. Our mission is to lead you to the source of health.
HealthSource Medical Associates (hsourcemed.com) has 127 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
127 approved reviews, newest moderated first
Dr Sally Sartin was a phenomenal Dr to work with. She was quick to respond to each question, and helped me out tremendously with my needs for my condition.
By Justin
Response from HealthSource Medical Associates· May 19, 2025
We appreciate your thoughtful review Justin. It’s always a pleasure helping our patients get what they need, when they need it. Thanks for sharing!
Dr. Sartin and the service overall has been so kind and extremely helpful with refilling my blood pressure medicine as I try to find a new doctor. I'm very grateful for their services and their speedy and kind help. I would highly recommend this team.
By theresa
Response from HealthSource Medical Associates· Mar 30, 2025
Thank you for your kind words! We’re so glad we could assist you. Your health and peace of mind are our top priorities, and we’re always here to help when you need us! Thank you for sharing Theresa!
I was so frustrated trying to get an appointment to speak with a provider who could fully help me, but got no where. After a little research, I found and called My Doctor's Note, aka HealthSource Medical Associates and actually spoke with a person who answered my questions. After that I felt comfortable making an appointment. I met with Dr. Sartin, he was amazing. He empathically listened to all my concerns and gave me great recommendations. I felt understood and finally got the help I needed. He submitted all my docs very quickly and I was approved for my leave. I highly recommend, Dr. Sartin and his team!
By Angela A.
Response from HealthSource Medical Associates· Mar 30, 2025
We appreciate your feedback Angela! Our goal is to provide a seamless and stress-free experience for all our patients. If you ever need anything in the future, don’t hesitate to reach out! Wishing you continued health!
I’m extremely thankful for Dr. Sartin and his team. They were not only professional but also responded promptly, making the entire process much smoother. The relief I felt knowing everything was taken care of allowed me to focus on my health without the added stress. I truly appreciate their support and highly recommend their services! Honestly want to give another big thanks to you all! I’ve been experiencing some pain after my dental procedure, which has kept me up at times—as expected—but I’m so relieved to have the much-needed time to take care of myself and manage it properly. The last time I took a medical leave in 2021/2022, the entire process was incredibly stressful. This time around, I was truly amazed at how smooth everything was. It was the first leave where I could genuinely focus on my health and well-being without added stress. I will definitely turn to you all again for any future leave needs!
By Elsie P.
Response from HealthSource Medical Associates· Mar 30, 2025
Your kind words mean so much to us Elsie, thank you so much for sharing your experience! We are truly happy to know that our services allowed you to take the time you needed to rest and properly heal. We hope to continue to be a part of your health journey!
Dr. Sartin was extremely helpful! She was very concerned about my condition and my family trauma I had experienced. Her and her team was very speedy in responding to your needs! They filled out all my paperwork filled and wrote me a letter. Thank You Dr. Sartin for all your help with my condition!
By Nicki H.
Response from HealthSource Medical Associates· Mar 30, 2025
We appreciate you taking the time to share your experience with us Nicki! Thank you for letting us be a part of your health journey, and we are glad to hear that our services met your expectations.
Dr. Sartin really is a great Doctor she’s very empathetic, her and team are extremely quick to respond on the portal, if you need paperwork filled out for external reasons they are right there ready to help you immediately and the entire process is seamless. Thank You Dr. Sartin!
By Hunter S.
Response from HealthSource Medical Associates· Mar 30, 2025
Thank you so much for sharing those kind words, Hunter! Our patient's care is our main concern and insuring we can help make the whole process as smooth as possible. We are very happy to hear that we were able to help you with our services. Wishing you continued health!
The entire process was seamless, and the communication was exceptional. Dr. Sally Sartin is truly amazing — thorough, patient, and attentive. I would highly recommend her without hesitation. 10/10 experience!
By Deepa V.
Response from HealthSource Medical Associates· Mar 25, 2025
Thank you for sharing your experience with us Deepa! Your experience and thoughtful words are what motivates us every day to deliver the utmost care to all our patients. We hope to continue to be able to help you during your health journey!
The process was seamless! Communication is top-tier. Dr. Sally Sartin is amazing, very thorough and patient. I will definitely 10/10 recommend.
By Miss G.
Response from HealthSource Medical Associates· Mar 25, 2025
Your kind words mean so much to us! Thank you for putting your trust in our services. We strive in making the process as seamless as possible for all patients, and we're thrilled to know that we met your expectations. Wishing you continued health!
