Wasn't able to buy a gift for my mom…
Wasn't able to buy a gift for my mom because of her account. Her account is in good standing. Very rude customer service representatives. Also their 15% discounts don't work online.
By Natalie G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
406 reviews
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HSN, Inc. (hsn.com) has 406 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
406 approved reviews, newest moderated first
Wasn't able to buy a gift for my mom because of her account. Her account is in good standing. Very rude customer service representatives. Also their 15% discounts don't work online.
By Natalie G.
sent my order to a wrong address and would not make it right. they said it shipped it to the address which was not mine and charged me 900 dollars and would not make it right. I will never do business with them again. very unfortunate.
By Brian P.
I signed up for their marketing list for a coupon but never used it. Despite multiple unsubscribe attempts and even calling customer service, the marketing emails keep flooding my inbox daily.
By John S.
Don't ever leave your email. There is no way to unsubscribe from their tons of marketing emails.
By Can
I can't order anything. An error message has been coming up for days. Please fix this site!!!
By Nancy M.
I cancelled my order within 5 min and I still haven’t been refunded
By Anthony A.
I have been with HSN for over 10 years I regret shopping & trusting their Product. It's all a show & scam to sell the product. I paid shipping on return item $ 18.00. This was one my last purchases with them. Please save your money. Amazon is wonderful, Macys, & JCPenney etc.. you can get free delivery& returns to store yourself. No charge. Save your money
By Shadia M.
Delivered my items to the wrong address and that’s just my money lost. The representative April even admitted this was the case and said “we’re not paying for that” Worst online experience everywhere 1 star is too much—- I’d leave zero stars if I could
By Chi C.