Haven't opened it yet but it got here…
Haven't opened it yet but it got here in good shape
By Pam
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your golden years deserve some golden rides!HOVERFLY is committed to developing cost-effective, innovative, and user-friendly mobility solutions that empower elderly individuals and those with limited mobility to live independently. Guided by the belief that “Everyone deserves the right to travel freely,” we strive to create accessible products that provide a safe and comfortable mobility experience for all.
HOVERFLY (hoverflys.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
122 approved reviews, newest moderated first
Haven't opened it yet but it got here in good shape
By Pam
I placed the order but the next day cancelled it because I found out the scooter wasn't TSA approved. They said they would try to catch it before it went out (which should have been a fairly simple process) but they didn't catch it. A week later (why couldn't they find my order in a week?) I got notification that they shipped it. The FedEx delivery was a nightmare - I had to refuse the delivery twice before it was finally returned to Hoverfly. They then refused to refund my sales tax, which is a violation of both California (where they are) and Utah (where I live) law. It has now been six weeks since I cancelled the order and still waiting for resolution. I can't review the product because I returned it. My communications were always polite, but never resolved my issue.
By Kenneth and Elizabeth H.
Great response I just wish I had a more powerful longer batteries and powerful motor. I got what I got.
By for your O.
The scooter was timely and complete
By Timothy M McKern S.
The product was packaged well. The instructions could have been a little clearer but my wife and I figured it out.
By Gary S.
Price was great, delivery was was on. Easy to assemble. Just one question about charging. But otherwise very satisfied.
By William L.
Performs better than expected. Could be a little softer ride but I’m happy with it.
By Donald B.
I need to return this, it is broken , does not turn well either..please let me know how to handle this..
By LOUISE R.