The rear tires are flat on one side
The rear tires are flat on one side. there is no phone number to call to report the damage. Additionally, Website states 3-5 days for shipping. I received the order 17 days after ordering.
By Danny S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your golden years deserve some golden rides!HOVERFLY is committed to developing cost-effective, innovative, and user-friendly mobility solutions that empower elderly individuals and those with limited mobility to live independently. Guided by the belief that “Everyone deserves the right to travel freely,” we strive to create accessible products that provide a safe and comfortable mobility experience for all.
HOVERFLY (hoverflys.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
122 approved reviews, newest moderated first
The rear tires are flat on one side. there is no phone number to call to report the damage. Additionally, Website states 3-5 days for shipping. I received the order 17 days after ordering.
By Danny S.
Hi, I received my Hoverfly Ourea saddle replacement and chain sprocket with petal quickly and they were well packaged. I thank you for making a good reliable e-bike. My Hoverfly ourea bicycle is awesome for daily commuting. I am extremely pleased.
By Lee L.
Love it!!! Nice and small, fits in trunk. Great!! Easy directions to put some pieces together. Arrived as advertised. Quick delivery. Love the speed, weight and ease of driving.
By Emily
Delivery was quick. I would like to suggest better instructions for assembly. The inductions that came in the box were a bit confusing. I had to YouTube instructions from other customers.
By Kris
Just took a long time to get it other wise it’s all good
By Larry S.
Communication honesty, and stand behind your product
By Nelson R.
Ordered place Oct 3rd Following up on the shipment or lack of one To date I have still have not received my shipment.
By James G.
Ad stated I would receive my scooter within 3-5 days. It's been 16 days and it's still not here. I wanted to have it before my family got here from out of state so we could go places, as I have severe arthritis and can barely walk. They are leaving tomorrow and I wasn't able to do anything with them at all. Sent many emails and was put off constantly saying they would check on it and never responded with a date untill I posted my disappointment on a facebook ad and someone actually emailed me and said it would be here next Tuesday. That remains to be seen...
By Linda Sue O.