Horrible experience
Horrible experience, never buying again.
By Angel R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are an official page of Houston Jackets. Our expertise lies in manufacturing the best trendy outfits and attires for our customers. We have always taken our customer's desires personally and provided them with the best customized outfits and inspired attires.
Houstonjackets (houstonjackets.com) has 18 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 13 reviews with 1 star · Clear filters
Horrible experience, never buying again.
By Angel R.
SCAM!!!!!!!!!
By Ziyad O.
jacket was “lost in transit”, company said to file a claim with the bank but couldn’t get my money back. apparently my money is “suspended” within the website’s pay method so they don’t have to refund.
By customer
Ordered a leather jacket a month ago now. Never recieved the product of even a shipping confirmation and I cannot find a way to get in touch with customer service.
By Kelly L.
I received an order confirmation and nothing more. No shipping notice, no jacket, no updates. And no way to figure out what happened to my order on the website. Oh, but they did send a request that I review them!
By Patricia B.
Ordered a hoodie with the logo “Supersonic” from the brand Enrage - I thought I would receive an original because it was expensive…. and it’s not even anything close to the original or photo they used! Now they’re not answering on email now that I want my money back… THIS SITE IS A SCAM!!
By Ericka Jane P.
I have sent order No 8623, paid money and can't receive the jacket. Sylwester
By Dorota B.
Fake, from Pakistan avoid
By David H.