Awful Customer Service
Customer Service team - Angus was awful. Completely clueless. When adding a new job you need to be careful as these guys are quite good on sticking extras on the invoice. Daylight robbery.
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
86 reviews
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Need someone to clean your house? Post your housekeeping job here and we’ll find local matches with cleaners and housekeepers near you.
Housekeeper.com (housekeeper.com) has 86 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
86 approved reviews, newest moderated first
Customer Service team - Angus was awful. Completely clueless. When adding a new job you need to be careful as these guys are quite good on sticking extras on the invoice. Daylight robbery.
By John
I personally have gotten several well paying jobs from housekeepers.com. They are real people. You have to do your homework. The website provides possible leads. I am still on housekeepers.com and will continue to use and suggest others use them.
By Christina N.
Such a scammer with full of scammers in the website with fake messages. There is no real family and no reply at all. Dont trust and dont pay
By Sara D.
It's like being in a ghost town except it's a website. There are all these 'interactive' things like people looking for housekeepers, but no one's home. There's nothing new, nothing changes, nothing revolves. Jobs never get taken down, new ones never go up, and no one ever contacts you. Then you pay $20 a month to literally do everything for them. They try to hold calls and messages hostage - only one per week unless you pay. When you do pay, you write your profile, you reach out to potential clients, you settle the bid, you go out and clean the house (if there's anyone actually there to respond, which so far I'm not seeing evidence of this). So you pay that much a month to do what you would do for free or for less than $5 on major social media platforms? Yeah, okay. Scam. Boost does nothing either btw and I urge you to please research any sites like this going forward. There seems to be an influx of scammy sites and services taking advantage of desperate people struggling to put food on the table.
By Lilla
I had 2 lady reach out to me but she claim to have a cleaning business and was looking for ppl well I sent one my resume because she asked them another lady my phone number one texted me said she will call me at 1 pm never got the call nor did I ever hear back from other lady.. I've seen NO GOOD REVIEWS JUST EVERYONE SAY THEY THINK HOUSEKEEPING.COM IS A SCAM
By Love J.
Waste of time... Pls avoid housekeeping for your clean. Thank you
By Peter O.
This company is a complete rip off trying to charge for letting me down, Avoid at all costs.
By Jl
Waste of time I am in the hospitality business and provide residential and commercial cleaning and figured it seemed like a decent place to meet a couple potential new clients.... After a month of not having a single message replied to and paying to boost my profile.... It's crap
By Rob