There is no customer support phone…
There is no customer support phone number available is the downside. When dealing with future guests, on demand person support would be helpful. Easy enough to navigate.
By Ria
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
There is no customer support phone number available is the downside. When dealing with future guests, on demand person support would be helpful. Easy enough to navigate.
By Ria
I found that the communication was prompt, on point and easy to understand. The entire process was easy.
By Carla
Response from Houfy· Mar 11, 2025
Thank you Carla.
Great platform for connecting hosts directly with their existing guests.
By Tav
Response from Houfy· Mar 10, 2025
Thanks Tav.
User friendly.
By Radar
The platform interface is easy to use with useful and readily accessible information under Help.
By Ewa C.
The transaction all went well
By Shelly
It was easy to navigate and make payment.
By Mary W.
Houfy is a great alternative to the expensive short term rental platforms.
By Audrey