The website layout, support, and ease of use
The website layout, ease of use, and support has been amazing! I’m very thankful for this website!
By Juan
Response from Houfy· Jun 21, 2025
Thanks Juan.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 595 reviews with 5 stars · Clear filters
The website layout, ease of use, and support has been amazing! I’m very thankful for this website!
By Juan
Response from Houfy· Jun 21, 2025
Thanks Juan.
Houfy adds back control to hosts for rentals that has been steadily eroded over time. I like that payment goes immediately to hosts at booking. They are the ones that are chiefly providing service to customers, so they should be treated as more than a product source. Houfy allows for dignity. I would suggest looking into some sort of pooled insurance options for hosts. Rates have to be better on a platform given the additional demand and spread risk.
By Zach L.
Response from Houfy· Jun 10, 2025
Thank you for the powerful review — it really captures what we’re working toward at Houfy. Restoring control, direct payments, and dignity to hosts is at the core of our mission. We appreciate the suggestion on pooled insurance — it’s a great idea and something worth exploring as we grow. Thanks for being part of the Houfy community and helping shape what comes next.
Easy booking and savings on great property! Will use again
By DONNA
Very easy to book with this site cheaper than other rental companies
By Melanie
Very efficient-secure and ease of using.
By Lori L.
Response from Houfy· May 23, 2025
Thx Lori. We continue on our mission and in making Houfy better for our hosts as well as for guests.
I’ve found that Houfy is easy to deal with and more affordable than other booking sites.
By Julie
Response from Houfy· May 13, 2025
Thanks Julie, we will continue making Houfy better for hosts and guests.
Easy to use site with the same convenience as the bigger players. I liked the notifications when the host shared a communication. Figuring out where to submit a review for the property took too much effort. The write a review button should be more prominent. That or send an email on the departure date with a link to complete the review.
By John
Response from Houfy· May 13, 2025
Thanks John for your kind review. We will improve the review system for guests. Thanks for mentioning this.
Deciding on a property was easy and correspondence with the owner was flawless.
By Texas G.