My review
All good for us
By Margaret
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 37 reviews with 4 stars · Clear filters
All good for us
By Margaret
Houfy makes it easy to find your next vacation. The listing gives accurate property description & reviews of property are useful. Contact with property owner is easy. We did have a slight mixup trying to make a payment but that could be because we are not used to your system. The owner was quick to offer a solution. Our vacation was great.
By BR
Response from Houfy· Jul 24, 2025
Thanks for the kind words! We’re glad you found Houfy easy to use and had a great vacation. Sorry for the payment mix-up — our system works a bit differently from the big platforms, but we’re always working to make it more intuitive. Great to hear your host was quick to help!
I loved booking through Houfy. The only things that I would suggest is that (1) when paying in two different installments, the second payment comes out automatically. Since it didn’t, I was off my email for the weekend and didn’t realize our second payment needed to be done manually. Luckily our host didn’t mind and I paid it ASAP. Also- I was not receiving notifications when messages from my host would come in. I had to manually check, and missed a couple. Otherwise, everything was great, and less fees than AIRBNB.
By Kelly
Response from Houfy· Jul 24, 2025
Thanks so much for the great review! We're really glad you enjoyed booking through Houfy and appreciated the lower fees. We hear you on both points — currently, second payments are manual, but we’re exploring ways to improve that process and reduce the chance of missing a deadline. As for notifications, we’re also working on tightening up messaging alerts so important info never gets missed. Really appreciate your suggestions — and thanks again for booking with us!
The added fees on other platforms have gotten insane. Thankful to find a platform where you can rent without extra fees.
By customer
Response from Houfy· Jul 21, 2025
Thank you.
It was a good experience and easy to work with.
By Jan
Response from Houfy· Jul 21, 2025
Thanks Jan
Nice to see cheaper options for vacay properties.
By April
Response from Houfy· Jul 17, 2025
Thanks! We're all about making vacation rentals more affordable and direct — glad you’re seeing the value!
It was easy to use all my information from another platform. I’m excited about using the platform more and that there are no fees. The only downside is not being able to do direct deposit to bank automatically without going through square (which charges a fee) or stripe. It could be that Stripe does too but I do not have an account.
By Laura K.
Response from Houfy· Jun 10, 2025
Thanks so much, Laura! We're happy to hear the transition was smooth and you're enjoying the no service fee setup on Houfy. Stripe and Square both support direct deposit to your bank, but we understand that not every host wants to use them. We're currently looking into additional payment options that might be a better fit for different preferences. Appreciate your feedback — it helps us shape what’s next.
I appreciate having a platform that makes fees and the like more transparent. I wish more rental properties were listed on Houfy as I would likely use the platform more as more STR owners adopt a platform that isn't so difficult to work with.
By Patrick