Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
462 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our name says it all. This is what we love to do. HotelReservations.com has been helping customers worldwide since 2003. With over 190,000 properties worldwide to choose from, including independent and major hotel chains, you can count on HotelReservations.com to help you with your next trip. Our reservations services are available through your computer, mobile and tablet devices or you can call our 24/7 reservation desk. We look forward to helping you with your next Hotel Reservation
HotelReservations.com (hotelreservations.com) has 462 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 62 reviews with 4 stars · Clear filters
The service is wonderful and plenty of extra amenities....really enjoy staying here!
By Mary
Response from HotelReservations.com· Jun 3, 2014
Thanks Mary. We look forward to helping you again soon. HotelReservations.com Team
I enjoyed my stay here. the location was close to where I wanted to go. Overall this is a great hotel.
By Wilford B.
Response from HotelReservations.com· May 28, 2014
Thank you for your review Wilford. HotelReservations.com Team
Beautiful place staff is friendly prices for drinks and food pool side are a little high.
By melissa
Response from HotelReservations.com· May 28, 2014
Thanks for your review Melissa. HotelReservations.com Team
I called for information on rooms rates, the lady that answers my called work with me, ask questions until I got what I wanted and even more. She went above and beyond.
By Calvin R. W.
Response from HotelReservations.com· May 28, 2014
Thanks for your review Calvin. We look forward to helping you again in the future. HotelReservations.com Team
The reservation was handled properly and I was very satisfied. I did not realize that you would not receive credit on their rewards program because of hgow it was booked.
By Nancy
Response from HotelReservations.com· May 27, 2014
Thank you for taking the time to post this review Nancy. HotelReservations.com Team
WE travel very little and have worked hard all our lives and senior discounts are an important perk for us. Wish you would have honored our age.
By Linda N.
Response from HotelReservations.com· May 23, 2014
Thank you Linda for your response. I will pass this along to our product team to see what they can do in the future about special discounts for seniors. Have a nice weekend. HotelReservations.com Team
