The hotel was very comfortable just like its name.
Comfort Inn is a very clean and comfortable place to stay. I especially loved the nice bed and fresh smelling sheets. I would definitely stay there again!!
By Leslie B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
462 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our name says it all. This is what we love to do. HotelReservations.com has been helping customers worldwide since 2003. With over 190,000 properties worldwide to choose from, including independent and major hotel chains, you can count on HotelReservations.com to help you with your next trip. Our reservations services are available through your computer, mobile and tablet devices or you can call our 24/7 reservation desk. We look forward to helping you with your next Hotel Reservation
HotelReservations.com (hotelreservations.com) has 462 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 121 reviews with 5 stars · Clear filters
Comfort Inn is a very clean and comfortable place to stay. I especially loved the nice bed and fresh smelling sheets. I would definitely stay there again!!
By Leslie B.
I am very happy with their service and they always have good deals. Hotel reservations is on my top list of hotel-deals sites that i check whenever i plan to travel.
By Ioana
Response from HotelReservations.com· Jul 29, 2014
Thanks, Ioana! We look forward to seeing you back. HotelReservations.com TEAM
I spoke with Chris to make reservations for two one night stays at the Metropolis Holiday Inn Express. He was not only a delight to work with but just extremely friendly throughout our conversation. He was very helpful and offered many suggestions / alternatives to my request. You should give this man a raise and have him teach your other representatives how to talk to customers.
By Ernest P.
Response from HotelReservations.com· Jul 29, 2014
Thanks, Ernest! We appreciate your feedback and look forward to booking all your hotel needs. HotelReservations.com TEAM
This was the cleanest hotel ever, reasonably priced with full hot breakfast! Convenient to Cherokee and Bryson City and Dillsboro railroad. We will stay there again!
By Gail L.
I would recommend the website to find your best deals, very professional and willing to do anything to help out in booking my reservations.
By August Q.
Agent was knowledgeable and helpful and handle my need quickly. Very efficient.
By Lee K.
This site was very easy to follow and going through allthe steps to get your reservation.
By Susan
We enjoyed our stay. One of the towel racks was loose and the staff wanted to know all about it. Good service.
By Lynn H.