Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hotel Summit is a premier provider of hotel accommodations for business travelers across the US and Canada. We are renowned for our exceptional customer service and ongoing support. In addition to our expertise in recommending hotels, we are committed to ensuring a seamless experience for our clients both before and after their stay.
Hotel Summit (hotel-summit.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 24 reviews with 5 stars · Clear filters
Maria Wilson the VP of customer service from Hotel Summit was outstanding. She went out of her way to accommodate me in a great hotel and even secured an excellent rate. Her professionalism and dedication truly made a difference in my experience.
By alberto C.
immediate response, great service
By Siddhant P.
Maria was very helpful. She answered all of my questions fast. I did not have to wait forever to get a reply.
By Hope S.
Contact was always timely and informative. Specifically Lilly, she was extremely helpful and provided superior customer service. This is not always the case with 3rd party interactions but I was very pleased with both our interactions and the end result. Thanks again for your hard work and customer service.
By Stryder S.
great visit
By Benny
Response from Hotel Summit· Apr 28, 2025
We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations!
Had an issue arise with the hotel that had been booked and was asked to talk with the staff at Hotel Summit and their agent Lilly was kind and helpful as they tried to work with the booked hotel. Great support !
By Dario A.
Response from Hotel Summit· Apr 2, 2025
We’re delighted to hear that Hotel Summit’s proactive approach saved the day! Situations like this highlight the importance of communication, and we’re glad everything worked out for your trip. We’ll continue to be vigilant and responsive in managing your future reservations.
Great hotel. Great beach view very. Clean. Great staff
By Jn
Response from Hotel Summit· Apr 2, 2025
We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations!
The Hilton chain has accommodations for every budget. They run every hotel like it is the top of the line. The manager on Sun Mar 9 was especially wonderful. I wish I ermembered his name
By MagicalManifestGear
Response from Hotel Summit· Mar 10, 2025
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you loved the hotel we recommended. It means a lot to us to know that you had such a great experience. We hope to assist you again in the future with more fantastic recommendations. Safe travels!"
