Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
Host Merchant ServicesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."
Host Merchant Services (hostmerchantservices.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 58 reviews with 5 stars · Clear filters
Great customer service, expedited approval and very professional. Angie was my customer service agent. She was a pleasure to work with and provided excellent service. She was very responsive to emails and questions I had. I appreciate the whole team for providing excellent and expedited processing for my merchant account to enable my online business to continue. I highly recommend Host Merchant Services.
By E. N. Columbia, M.
Host Merchant Services is an exceptionally run payment and credit card processing company that offers excellent technology for corporate and retail clients and some of the best rates in the market, while providing exemplary service to its customers. In an competitive marketplace that traditionally yields terrible service, Lou Honick and his top-notch team of account managers, finance experts, and user experience engineers, have separated themselves from the rest of the market by providing smart business tools, state of the art point of sale equipment, and a patient and motivated staff that is committed to ensuring that customers increase value and productivity while keeping their processing costs low. I trust Lou and Host Merchant Services with all of my payment processing needs. If you want to save money and reduce the frustration related to your processor, give Host Merchant Services a try. They are awesome to work with and are a core part of our success.
By Jim G.
Great service, the terminal came free and is working great. Also, I get to enjoy the low deduction rate compared to other companies’. I’m glad I made the right choice.
By So Young Park D.
ANGIE WAS GREAT, ANSWERED ALL MY QUESTIONS. SHE HELPED ME MAKE AN INFORMED CHOICES.
By Bob M.
From start to set up to live, very helpful fast and friendly service.
By Jayson
The best merchant company I have ever used. The best rates and services. Highly recommended!
By Joey S.
I use host merchant for 2 restaurants. The system is easy to use, customer service exemplary and great pricing.
By Michael C.
Great POS and credit card processing and excellent customer service.
By Ryan G.
