Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
Host Merchant ServicesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."
Host Merchant Services (hostmerchantservices.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 58 reviews with 5 stars · Clear filters
The system is always working. Customer service is excellent anytime there's a question, which is the most critical thing to me!
By Carol C Hendricks P.
Response from Host Merchant Services· Jun 4, 2024
Thank you! We appreciate your business!
I occasionally have trouble settling batches because my ancient terminal is hooked up to a land line but customer service is always helpful and pleasant
By Emily K.
Response from Host Merchant Services· Jun 4, 2024
Thank you so much for the review! I asked someone from support to reach out and see if there is a better long term solution for your terminal.
Amazing service
By Coffee House L.
Response from Host Merchant Services· Jun 4, 2024
Thank you!
Great, friendly service. helpful and saved me money
By Ava
Response from Host Merchant Services· Jun 4, 2024
Thank you, we appreciate your business and the kind review!
Great Company, Great People, Superb Service Customer Service is impeccable, they work with you to ensure you have all of your merchant service needs met. Have been with them for over 6 years and will remain a customer for the foreseeable future.
By Jessica
Response from Host Merchant Services· Jun 4, 2024
Thank you for your loyalty over the years and we look forward to working with you for many more years to come!
Superior customer service!
By Linda C.
Response from Host Merchant Services· Jun 3, 2024
Thank you! We greatly appreciate your business and loyalty over the years.
Great Rates and Service! Very happy with my rates and customer experience! 10/10
By Ryan D.
Response from Host Merchant Services· Jun 4, 2024
Thank you!
People like this Desiree person need to find something else to do then post personal information on a person whom she has a vendetta against!
By customer
