Great customer service
Great customer service. Huge improvement over the merchant service we used before. Easy to use website to run charges. Lower cost than before
By Marion
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
64 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."
Host Merchant Services (hostmerchantservices.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 58 reviews with 5 stars · Clear filters
Great customer service. Huge improvement over the merchant service we used before. Easy to use website to run charges. Lower cost than before
By Marion
Great Customer service and easy to work with .
By Tri Lakes Grocery & L.
Reliable credit card processing company with reasonable fees
By Arvo P.
Every employee that I have had a conversation with, talked as if we have known one another for years. They act quickly if you do ever have a problem, but we only had one in six years. Very pleased with this company.
By The Study L.
Great pricing. Immediate help when needed or when I have questions I need answers too.
By Health P.
Always easy and professional
By Safeway food&tobacco I.
Rates are very important to us. They delivered a low rate when many companies promised to save us money but did not. Their service is very good too, we are focused on rates, but the service quality is a nice bonus.
By Sarah P.
Response from Host Merchant Services· Jun 6, 2024
Thanks Sarah, while we focus on outstanding service, we realize low rates really matter to business owners too. We are glad to deliver both for you!
Great company, customer service, and rates. A+
By Rich H.
Response from Host Merchant Services· Jun 6, 2024
We appreciate your business - thanks so much for the review!