Great always support.
Great always support.
By Ernesto G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HostDime is a hyper-edge, global data center company operating our owned purpose-built data center facilities in Mexico, Brazil, Colombia, and our flagship facility in Florida, USA, and with owned networks in UK and India. Our mission is to design, build, and operate purpose-built, next-gen data center facilities at the global edge. We offer an array of core digital infrastructure products and services including colocation (private data center suites, cages, racks), interconnection (cross-connects, peering, transit), Hardware-as-a-Service (bare metal servers, lease-to-own servers, hardware procurement), cloud infrastructure (private, hybrid, multi-cloud), and managed services (server management, remote hands, smart hands).
HostDime (hostdime.com) has 33 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 14 reviews with 5 stars · Clear filters
Great always support.
By Ernesto G.
I have been chasing a WordPress ghost issue for the last three days. After using three different AI systems and uncovering layers of possible causes, I turned to HostDime for help verifying some specific data. Working with two support technicians, Edison and Ronald, the problem was finally solved. In my many years of hosting with HostDime, I have consistently experienced exemplary service, fast response times, and a support team willing to go far beyond the extra mile. They have not only solved problems, but have also taken the time to educate me along the way. As a customer, I genuinely appreciate that level of care and professionalism. This is a GREAT support organization. Thank you, Edison, Ronald, and the entire HostDime team.
By WG
Jason G was very helpful
By Cliff P.
great support always
By Woodstock L.
Hostdime is hosting several of our websites. Without being a programmer/nerd/website-builder, we can always reach out when needed. Their response is fast and to the point, explaining things the way even we can understand. Thank you Hostdime team!
By Peter Van den B.
I had a misunderstanding about the nature of my account that I was able to quickly clear up via a brief chat.
By Derek
we make the great job fast response
By jesus
Nicholas provided superior customer service, which made for a resourceful experience and he was willing to go the extra mile. I give him an 12 out of 10 rating for excellent service.
By Daniel M.