Hospitable is great
Hospitable is great. I was having issues with double bookings trying to handle the 3 major STR sites by myself. No more. I'll definitely keep using hospitable for my business.
By WesA
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
631 reviews
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Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
631 approved reviews, newest moderated first
Hospitable is great. I was having issues with double bookings trying to handle the 3 major STR sites by myself. No more. I'll definitely keep using hospitable for my business.
By WesA
We love hospitable. Out of all the systems we use to run our business, this is the one we absolutely will not let go of. The ability to automate tasks, view all our properties from one calendar and create rules sheds hours from the day to day business operations. This creates valuable hours that we can spend on other tasks. Hospitable keeps us organized and is priced well. We have been using it for about 3 years now and we usually recommend Hospitable to every new host that we work with.
By Mountain View C.
Hospitable is truly an amazing PMS. It's extremely user/owner friendly and there is a very robust/efficient support wing. The town halls and curated calls are highly beneficial. We've never been left with unanswered questions or concerns. Hospitable is integral to our continued success in the STR space.
By Swankitecture P.
My experience with Hospitable has been incredibly positive. It has made a profound difference in my business and has more than justified the cost. What’s amazing is that I probably only use about a quarter of the functionality, yet even that has had a huge impact on helping me stay organized, save time, and run things more smoothly.
By Dolly D.
I tried another property management software before Hospitable, and I was so happy I switched. Hospitable was so much easier to set up and use. I had wasted weeks trying to get everything set up with the other software, and with Hospitable within the first week I had everything up and running. The listing and calendar links worked with Airbnb and Pricelabs right away, and I really love the automation features. I highly recommend Hospitable if you are looking for a PMS that truly saves you time and makes your business smarter.
By Gen Z.
I love the interface of the software. It is clear and easy to use. Apart from that, their customer service is the best! Super friendly people and they always respond fast.
By Stijn
I honestly cannot believe this has so many 5 star reviews. It makes no sense. It almost feels like they are there to cover up how many bad reviews this service really deserves. Just to add Vrbo channels, you need an extension, which already says a lot. And that is without even managing multiple accounts. If you do have several accounts, you practically need a programming course just to set them up. Then after some time, you have to do it all over again because the accounts get logged out again. Yes, again. Technical support takes hours to reply and the whole thing is a mess. There are constant login problems, and I honestly do not understand how they are still operating with such a terribly poor service!!!
By Don
Hospitable has made it easier to create and systematize a 5 star guest experience. Our Airbnb listing is a 4.99 star with 196 reviews. I appreciate the continuous improvements and see the ease of running the business and the guest experience continually improving. I recommend it to friends!
By Cliffs Edge G.
Response from Hospitable· Mar 30, 2026
Thank you and congrats on 4.99 stars!